Dollar Tree
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About Dollar Tree
Dollar Tree in Jacksonville, FL, is a discount variety store where you can find a wide array of products, from party supplies to cleaning and office supplies. They pride themselves on offering great value and frequently introduce new inventory, making each visit a little different.
The atmosphere is generally friendly, with a mix of dedicated staff and occasional busy times. While some reviews mention lapses in service, many customers appreciate the helpfulness of the staff, particularly those who are attentive and eager to assist.
Located conveniently in Jacksonville, this Dollar Tree is easily accessible for local residents. The store's layout makes it easy to browse through their various sections, and they accept EBT, which broadens accessibility for many shoppers.
Editor's Review
Dollar Tree in Jacksonville, FL, boasts an overall rating of 4.2/5 from 514 reviews, indicating a strong presence in the community. Many customers rave about the store's affordability and variety, particularly in party supplies and cleaning products. After all, who doesn’t love finding great deals? As Miranda Richele noted, 'The workers are always top tier... super helpful and friendly.' It's clear that some staff members shine when it comes to customer service.
However, not all experiences are stellar. Complaints about disinterested employees and long waits are common. Jess Ocasio captured this sentiment perfectly, stating, 'The girls working were on their cell phones... instead of assisting customers.' Several reviews hint at frustration with inconsistent staff engagement, making the shopping experience hit or miss. So, while the selection is solid, the service can be a gamble.
The store stands out for its affordability and wide selection of items, especially frozen foods and office supplies. But, if you're in a hurry, be prepared for potential delays at checkout. Inconsistencies like mismatched items and corporate policies lead to some confusion, turning what should be a simple trip into a hassle.
What We Like
- Affordable prices across various categories
- Friendly and helpful staff at times
- Wide selection of party and cleaning supplies
Room for Improvement
- Inconsistent customer service
- Occasional long wait times
- Some staff appear disengaged
What Customers Are Saying
“The girls working were on their cell phones... instead of assisting customers.”
— Jess Ocasio
“The workers are always top tier... super helpful and friendly.”
— Miranda Richele
“Excellent customer service. A nice lady at the register... found what I needed.”
— Milton Zuniga
What Shoppers Say
Based on analysis of 5 customer reviews
“The workers are always top tier...super helpful”
“Cashier asked someone...who wouldn't even get out”
“People were waiting while they ignored what was going on”
Insider Tips
Visit when the store is less busy for better service
Ask staff directly for help rather than waiting
Dollar Store Details
Certifications
What to Expect
- Expect a friendly shopping environment with helpful staff ready to assist you.
- You'll find a diverse selection of products, especially for party planning, cleaning, and office needs.
- Prices are consistently low, with every item available for just a dollar or so, making it a great place for budget shopping.
Business Highlights
- ✓One-stop shop for party supplies
- ✓Wide selection of cleaning products
- ✓Great value on office supplies
- ✓Accepts EBT
- ✓New items available regularly
Google Reviews
Very disappointing experience. The girls working were on their cell phones and tablets, wearimg ear phones focused on finishing a game instead of assisting customers. People were waiting while they ignored what was going on. Customer service should b...
The workers are always top tier it's the best part of the experience, the 2 ladies that are usually in therewere working yesterday morning when i went per usual, are a just a vibe and super helpful and friendly. They keep the store as neat as the can...
Excellent customer service. I was looking for certificates; they didn't have them on the stand, but a nice lady at the register went to the back of the store to look and found what I needed. Thanks!
Went in looking for plastic round plates, found 1 on the shelf! Went to pay and it rang up as a penny. Cashier asked someone on an office, who wouldn't even get out of the chair to say it was a "corporate item" so they can't sell it with an attitude....
follow you around while running if you need help. rush you at the register. not goodo like it used to be. mismatched items.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore all the aisles as they often have unique items.
Try to visit during off-peak hours to avoid crowds and enjoy a more relaxed shopping experience.
Look for nearby parking options, as the store can get busy, especially on weekends.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM