Dollar General

Open Now
★★★★4.3
Dollar General in Jacksonville, FL

About Dollar General

Dollar General in Jacksonville, FL, is a convenient spot for a variety of everyday essentials, including groceries, health items, and household goods. With a range of products at budget-friendly prices, it's a great option for quick shopping trips or stocking up on necessities.

The atmosphere is typically casual and laid-back, making it easy to grab what you need without feeling rushed. However, some customers have noted that the checkout process can be slow at times, especially during busy hours.

Located in a central area of Jacksonville, this Dollar General is easily accessible for locals and visitors alike. With ample parking available, it's convenient for quick stops on the way home or during errands.

Editor's Review

Walking into the Dollar General in Jacksonville, FL, one might expect a quick shopping experience, but customer reviews tell a different story. While many shoppers appreciate the convenience and range of products available, there seems to be a recurring theme of frustration related to service speed and staff availability. For instance, one customer, Tazz Raw, expressed disappointment, stating, "I was done shopping by 6:32 and didn’t leave out of the store until 7:03. The wait was horrible." This sentiment is echoed by multiple patrons who mention long checkout lines and a lack of staff during busy hours.

On a positive note, several customers have praised the cleanliness and organization of the store. As Ben L. noted, "This place was well stocked, clean floors, and I found my product pretty quickly." Such remarks highlight that while the shopping experience can be marred by long waits, the store itself is often well-maintained and easy to navigate. Additionally, the friendly interactions with certain employees, such as Bri, stand out, as several reviewers have mentioned their willingness to help amidst the chaos of long lines.

However, not all reviews paint a positive picture. Complaints regarding expired products, particularly blueberries, were made by Tamesha C., who experienced health issues after purchasing outdated goods. Such incidents raise concerns about inventory management and customer safety. Furthermore, Robert Carter's frustration with early store closures underscores a potential need for clearer communication from staff to avoid disappointing loyal customers.

Best for: This store is best for quick grocery trips and essential items without the hassle of a large shopping center.

What We Like

  • Well-stocked and clean store
  • Friendly staff, especially certain employees
  • Convenient location for quick shopping needs

Room for Improvement

  • Long wait times at checkout
  • Inconsistent customer service
  • Issues with expired products on shelves

What Customers Are Saying

I had a door dash order here tonight... Molly is a HORRIBLE example of customer service.

Tazz Raw

This place was well stocked, clean floors, and I found my product pretty quickly.

Ben L.

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Bri, super friendly. 100% will come back

Customer ServiceBelow Average

Molly is a HORRIBLE example of customer service

CleanlinessGood

This place was well stocked, clean floors

Checkout ExperienceBelow Average

The wait was horrible

Product QualityBelow Average

I immediately felt sick & begin vomiting

Best for: Quick shopping trips for essential items, but be wary of service and product quality.

Insider Tips

Visit during off-peak hours to avoid long waits

Check product expiration dates before purchasing

Be aware that some registers may be closed during busy times

What to Expect

  • Expect a straightforward shopping experience with a wide range of everyday items.
  • You'll find a selection of grocery items, household goods, and health products all in one place.
  • Prices are generally low, making it a great choice for budget-conscious shoppers.

Google Reviews

Tazz Raw
Tazz Raw2 weeks ago
☆☆☆☆

I had a door dash order here tonight. I entered the store at 6:17, I was done shopping by 6:32 and I didn’t leave out of the store until 7:03. The wait was horrible. It was 4 people in front of me and 11 people behind me wrapped around to the middle ...

Robert Carter
Robert Carter2 months ago
☆☆☆☆

Just an FYI, I came here 6 minutes before they close, only needing 1 thing. There was an employee outside, told me they were closed. I said it's not 10 yet. He responded with we close early...I will take my business elsewhere until you fix this probl...

Tamesha C
Tamesha Ca year ago
☆☆☆☆

I am a military spouse stationed here. My husband is a US Navy Chief. I purchased blueberries last night, after eating them, I immediately felt sick & begin vomiting. I went back to look at the date & it says 7.05.25. They expired on the 5th, today i...

Virginia Walters
Virginia Walters5 months ago
★★★★★

Love to go to Dollar General for items that I need and don't want to go to shopping center

Ben L.
Ben L.10 months ago
★★★★

This place was well stocked, clean floors, and I found my product pretty quickly. When I got in line, I noticed it was wrapped around and nearly in the isles. I thought maybe they were short staffed. Idk what the issue was, but self checkout was out...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, plan to spend some time looking around as the layout can vary by location.

Try to go earlier in the day to avoid long checkout lines, especially in the evening.

There's plenty of parking, so you won't have trouble finding a spot.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews