Dollar General
Open Now
About Dollar General
Dollar General in Jacksonville, FL, is your go-to spot for a wide variety of everyday essentials. You'll find everything from groceries and household items to health and beauty products, all at budget-friendly prices.
The store has a welcoming atmosphere with friendly staff who are eager to assist you during your shopping experience. Customers often appreciate the convenience of being able to quickly grab what they need without a hassle.
Located conveniently in Jacksonville, Dollar General is easily accessible and perfect for quick trips. Whether you're running errands or just need to pick up a few items, it’s a handy stop along your way.
Editor's Review
With a solid overall rating of 4.1 out of 5 based on 400 reviews, Dollar General in Jacksonville, FL, has garnered attention for its helpful staff and affordability. However, the data tells a different story when it comes to customer experience, as several reviews highlight confusion over store hours and issues with store policies. For example, one customer complained, 'I’m giving them a one-star rating because online it states that the store is open until 10 p.m., but when we drive there, it’s closed at 9 p.m.' This discrepancy can undoubtedly frustrate those relying on accurate information.
On the positive side, staff praise is a recurring theme. As Daniel Amos noted, 'They have the most helpful employees that I've ever seen in my life.' Many customers appreciate the employee engagement, which seems to foster a culture of attentiveness, something that can influence repeat visits. Yet, not all interactions are positive. Concerns about security measures, such as being asked to leave personal bags at the front, also emerged. Andrea Wilson recounted her experience, stating, 'I was completely caught off guard.' This indicates a need for better communication regarding store policies.
Overall, while Dollar General offers great deals, especially with its dollar aisle, customer service inconsistencies and operational flaws can detract from the shopping experience. Those seeking affordable goods may find value here, but they should remain aware of potential areas for improvement.
What We Like
- Helpful and attentive employees
- Affordable prices, including a dedicated dollar aisle
- Wide range of products for everyday needs
Room for Improvement
- Inconsistent store hours leading to confusion
- Occasional discomfort with store policies regarding personal items
What Customers Are Saying
“They have the most helpful employees that I've ever seen in my life.”
— Daniel Amos
“I’m giving them a one-star rating because online it states that the store is open until 10 p.m., but when we drive there, it’s closed at 9 p.m.”
— Nat “LadyMay” May
What Shoppers Say
Based on analysis of 5 customer reviews
“Great staff great store!”
“I would never step foot back into that establishment again.”
“store is open until 10 p.m., but...closed at 9 p.m.”
“I was completely caught off guard.”
Insider Tips
Confirm store hours before visiting.
Be prepared for potential unexpected requests from staff.
What to Expect
- Expect a friendly shopping experience with staff ready to help you find what you need.
- You'll find a decent selection of products, including seasonal items and everyday essentials.
- Prices are generally very affordable, making it easy to stick to your budget.
Google Reviews
There was a long line and the associate came over to assist but was not taking cash. The guy in front of me was paying with cash so I asked if he could take me, the guy behind me told him to help me and he didn't even acknowledge me. Maybe it was bec...
I walked into this Dollar General to browse early Halloween decor and was immediately approached by someone (not from the front register) telling me to leave my backpack at the front. No introduction, no explanation. Just, "Hi, can you leave your bac...
Great staff great store!
They have the most helpful employees that I've ever seen in my life. They go out of their way to help you. Amazing. The funny thing is all three of them that were there were helpful. You think it would just be one of them. It must be a culture they'v...
I’m giving them a one-star rating because online it states that the store is open until 10 p.m., but when we drive there, it’s closed at 9 p.m. The most frustrating part is that all the lights are on inside, making the store appear open from the outs...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you’re visiting for the first time, it might be helpful to have a list of what you need to make your trip quicker.
Try to visit during off-peak hours to avoid long lines, especially in the evenings.
There’s usually parking available nearby, so you won't have to worry about finding a spot.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM