Dollar Tree
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About Dollar Tree
Dollar Tree in Phoenix, AZ, is a go-to spot for anyone looking to stock up on party supplies, office essentials, and cleaning products at unbeatable prices. With a wide selection of items, everything in the store is priced at just one dollar, making it easy to find great deals on everyday needs.
The atmosphere is casual and welcoming, with friendly staff ready to assist you during your shopping experience. However, some customers have reported issues with product organization, so it’s a good idea to keep an eye out for potential obstacles while you browse.
Conveniently located at the intersection of 35th Avenue and Southern, Dollar Tree is easily accessible for locals in the Phoenix area. The store’s ample parking makes it simple to pop in for a quick shopping trip without the hassle.
Editor's Review
Dollar Tree in Phoenix, AZ, presents itself as a one-stop shop for an array of budget-friendly items, including party supplies, office essentials, and cleaning products. With a solid overall rating of 4.0 out of 5 from 387 reviews, it's clear that many customers appreciate the value offered here. The store regularly introduces new items, which keeps shoppers coming back for fresh deals and seasonal decor. However, customer experiences have been mixed, particularly regarding service quality.
As Kaylee H. lamented, 'I will never go here again no matter how good the deals may be' due to a lack of customer service. This sentiment echoes through multiple reviews, where customers express disappointment over rude staff and unaddressed issues. For instance, TLee described being overcharged for Halloween decor, reporting, 'No apology, no attempt to correct it.' Such complaints highlight a recurring theme that while prices may be low, the shopping experience can sometimes be frustrating and detract from the value proposition.
Despite these complaints, many shoppers find it hard to resist the appeal of Dollar Tree’s pricing. The ability to accept EBT is another positive aspect that broadens accessibility. Overall, while Dollar Tree offers great bargains for those in need of inexpensive supplies, potential visitors should prepare for a mix of pricing triumphs and customer service trials.
What We Like
- Affordable prices on a wide selection of products
- Regularly updated inventory with new items
- Acceptance of EBT for added accessibility
Room for Improvement
- Inconsistent customer service experiences
- Reports of cleanliness issues in the store
What Customers Are Saying
“I will never go here again no matter how good the deals may be.”
— Kaylee Hinrichs
“No apology, no attempt to correct it, and no refund offered. Absolutely unacceptable.”
— TLee
What Shoppers Say
Based on analysis of 5 customer reviews
“Manager has zero customer service skills.”
“Trash in the parking lot makes it look really ghastly.”
“Overcharged for Halloween decor.”
“Items on the shelf that should not be sold.”
Insider Tips
Check all items thoroughly before purchase.
Be cautious of obstacles in the aisles.
Verify pricing at the register before paying.
Dollar Store Details
Certifications
What to Expect
- Expect a straightforward shopping experience with a focus on value and variety.
- You'll find a wide range of products, especially great deals on party and office supplies.
- Everything is priced at one dollar, making it a budget-friendly option for shoppers.
Business Highlights
- ✓One-stop shop for party supplies
- ✓Wide selection of cleaning products
- ✓Accepts EBT
- ✓New items available regularly
- ✓Great value on office supplies
- ✓Affordable health and beauty supplies
- ✓Variety of food, candy, and drinks
Google Reviews
Wow! What an awful experience. (I will just preface this by saying I have worked in retail for over 10 years and I have even worked at Dollar Tree a very long time ago.) The person who manages this store has zero customer service skills. Zero. No des...
Check everything you buy here, literally was sitting on the shelf for purchase. As a customer I had to take down three boxes they had on the shelf, and not three individual. I took them to the cashier to take off the floor so they could not resale th...
This place is a joke!!!!! I was buying valentine's day stuff to decorate my house. But when I was looking for valentine's day cards. I TRIPPED ON A BASKET IN THE MIDDLE OF AN AISLE!!!! So please watch your step when you enter the store. That's not ev...
Alyssa an EMPLOYEE got mad over penny iteams. Why are they on the shelf if you don’t want to sell them seems like a store problem. Then she cursed at me and my brothers calling us broke what kind of professional behavior is that. Then her manager hea...
Visited this Dollar Tree today and was overcharged for Halloween decor. The sticker clearly said $5, but I was charged more. When I showed the cashier, his response was, “I don’t know what to tell you.” No apology, no attempt to correct it, and no re...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
Check the shelves for any items that might be out of place or expired before purchasing.
Visit during off-peak hours to avoid crowds and have a more relaxed shopping experience.
There are other retail options nearby, so consider combining your trip with stops at other local stores.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 9:00 PM