Family Dollar

Family Dollar in Tyler, TX, holds an overall rating of 4.2 out of 5, reflecting a mix of positive experiences and significant concerns. Reviewers consistently appreciate the competitive prices and the convenience of EBT/SNAP acceptance, making it a viable option for families in need of budget-friendly groceries. For instance, as Stephen Jones noted, 'They have worked hard to make it a clean store and it shows.' This highlights an effort to improve the shopping environment. However, not all feedback is positive. A M-J expressed serious concerns about hygiene with their comment on the persistent foul smell emanating from the refrigerator units. This inconsistency raises questions about the safety of the food items available.

Another recurring complaint involves customer service issues, particularly regarding management. David Bars's review stated, 'Cheretha the store manager is a racist,' which indicates a troubling atmosphere among staff and customers alike. This perception of poor management could deter potential customers, especially those looking for a welcoming shopping experience. It’s worth noting, however, that some employees, like Ms. Kandi and Ms. Debra, have received specific praise, suggesting that experiences may vary significantly.