Dollar General
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About Dollar General
Dollar General in Tyler, TX, is a convenient spot for picking up everyday essentials at affordable prices. They offer a wide range of products, including groceries, health items, and household supplies, making it a go-to for quick shopping trips.
The atmosphere inside Dollar General can vary, but it’s generally a straightforward shopping experience. While the store is stocked with items, some customers have noted issues with organization and the self-checkout being frequently unavailable, which can lead to longer wait times.
Located on Highway 64 East, just past the Oil Palace, Dollar General is easily accessible for locals and visitors alike. Its convenient location means you can quickly pop in for what you need without straying far from your route.
Editor's Review
Diving into the Dollar General in Tyler, TX reveals a mix of convenience and frustration. It's clear from the reviews that this store is a go-to for quick shopping trips. Customers appreciate the seasonal decorations and the variety of items available, but the experience can be hit or miss. As Kimberly Goings observed, it's 'good if you need a few things and are patient.' But patience is often tested here due to long lines and a shortage of staff, especially at busy times.
Customer service takes a hit, too. Multiple reviewers share incidents of rudeness from staff, with Tyler Guy stating it was 'the worst customer service I've ever experienced.' Issues like early closures and disorganized shopping carts only add to the negative vibe. Unfortunately, it seems like these complaints aren't isolated. Christin Phelps noted that the store frequently closes before the advertised time, which can be a real letdown if you're counting on it being open.
This Dollar General stands out for its low prices and seasonal offerings, but the overall shopping experience can leave you wanting more. If you can handle a bit of chaos, this place might still work for you.
What We Like
- Low prices on everyday items
- Seasonal decorations add charm
- Convenient for quick shopping trips
Room for Improvement
- Long checkout lines
- Inconsistent customer service
- Store may close earlier than posted hours
What Customers Are Saying
“Good if you need a few things and are patient.”
— Kimberly Goings
“Worst customer service I've ever experienced from someone in 'Customer Service.'”
— Tyler Guy
“Store says closes at 9, doors were locked at 8:50pm.”
— Christin Phelps
What to Expect
- Expect a basic shopping experience with a focus on convenience for quick trips.
- You’ll find a decent selection of everyday necessities, although some items may not be clearly marked.
- Pricing is generally affordable, but be prepared for occasional discrepancies between marked prices and what you pay at the register.
Google Reviews
Good if you need a few things and are patient. The self check is never open for customers, a lot of merchandise is not marked , if it is marked it has a tendency to be above the marked amount. Lines are extremely long and only one human checker. On ...
Worst customer service I've ever experienced from someone in "Customer Service". Come to find out the associate that was so rude (Nona) was the manager on duty. Unbelievable how she talked to my fiance and myself. If I could score less than one st...
The dollar general on hwy 64 East past the Oil Palace on Sunday March 27th, 2022 around 4:15pm an employee with neon pink hair was messing with the shopping carts. The carts were already organized, she then began to to mess with the organized shoppin...
Store says closes at 9, doors were locked at 8:50pm. Went down the road and was given a rude excuse for why "the store was closed ten minutes early if no cars are the the parking lot "when I asked for the corporate number. If this is how Dollar Gener...
Horrible place and horrible employees came up at 8 and they were closed called corporate and reported them this isnt the first time I have pulled into this location and them be closed an hour early with 6 empty cars in the lot and at least two ppl wo...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the store layout to find what you need more easily.
Try to visit during off-peak hours, like early mornings or late evenings, to avoid long lines.
There's ample parking available, so you shouldn't have trouble finding a spot close to the entrance.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM