Family Dollar
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About Family Dollar
Family Dollar in Wichita Falls offers a wide range of household supplies, groceries, and seasonal items at budget-friendly prices. Customers can find everything from everyday essentials to special deals on name-brand snacks, making it a convenient stop for many.
The store usually maintains a clean and tidy atmosphere, although it can get a bit cluttered during busy shopping periods like Black Friday. While some reviews mention issues with staff visibility during peak times, many shoppers appreciate the variety available.
Located on Call Field Rd, Family Dollar is easily accessible for locals and visitors alike. With ample parking and a straightforward layout, it's a convenient destination for quick shopping trips.
Editor's Review
The overall sentiment about Family Dollar in Wichita Falls, TX, reflects a mixed bag of experiences among its customers. Despite an overall rating of 4.1 out of 5, the reviews highlight significant operational issues that detract from the shopping experience. As Alyssa Gutierrez pointed out, the store was cluttered with boxes, making navigation difficult and creating safety concerns. She noted, 'Boxes everywhere to the point you can barely walk without almost tripping over one.' This sentiment is echoed by various reviewers who complain about the state of organization within the store.
On a positive note, Family Dollar's competitive pricing on name-brand snacks and seasonal items has garnered praise. A reviewer highlighted the consistent availability of new inventory every Tuesday, signaling that the store does strive to keep its offerings fresh. However, complaints regarding customer service and cleanliness persist. For instance, one reviewer expressed frustration when staff were unhelpful during checkout, stating, 'When we asked 'is your line open', they responded, 'no'.'
Ultimately, while some customers appreciate the savings and variety offered at Family Dollar, the recurring complaints about store organization and staff behavior suggest that there is significant room for improvement.
What We Like
- Competitive prices on name-brand snacks.
- New inventory every Tuesday keeps offerings fresh.
- Offers EBT/SNAP acceptance for convenience.
Room for Improvement
- Store cleanliness and organization frequently criticized.
- Customer service lacks consistency and attentiveness.
What Customers Are Saying
“'Boxes everywhere to the point you can barely walk without almost tripping over one.'”
— Alyssa Gutierrez
“'When we asked 'is your line open', they responded, 'no'.'”
— Reviewer
“'I will now spend my money elsewhere.'”
— Reviewer
What to Expect
- Expect a mix of household essentials and seasonal items, making it easy to find what you need.
- The product selection includes both everyday items and closeout deals, catering to different shopping needs.
- You'll find competitive pricing, especially on name-brand snacks and groceries, helping you save money.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount groceries for any occasion
Google Reviews
CAUTION: Items 'On Sale' with sign display will be rung up at full price retail and unless you catch it before you pay NO OPTION TO RETURN BLANKETS ONCE YOU HAVE REMOVED TAGS sign says $8 charged $20.85 each. Was a loyal customer and wiser now. Thank...
This location on call field rd is usually pretty clean and tidy. But not after week of black Friday and cyber Monday sales. The isles were cluttered with boxes of new inventory.
Family dollar has truly disappointed me this time. Boxes everywhere to the point you can barely walk without almost tripping over one, all 4 workers that were on shift sitting around doing nothing but talking, sitting on the floor in the isle hitting...
The store manager and a female associate, helped to make this crisis worse for us today. While purchasing goods for our quarantine, the lines were understandably long, everywhere. We simply walked to a register, where 2 employees stood on the other...
Smh, this FD needs a lot of TLC. It is all FD'S corporate's fault. I wonder how long it has been since this store has been audited? For the team who works here, keep your head up!
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take some time to familiarize yourself with the layout of the store.
Try to shop during off-peak hours to avoid clutter, especially after big sale events.
There's plenty of parking available, so don't worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM