Dollar General
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About Dollar General
Dollar General in Wichita Falls, TX, offers a variety of products ranging from groceries and health items to household goods and seasonal items. It's a convenient spot for shoppers looking to stock up on essentials without breaking the bank.
The atmosphere at this Dollar General is generally clean and well-stocked, with a focus on customer service that many appreciate. While experiences can vary, many customers have reported positive interactions with staff members who are eager to help.
Located on Iowa Park Rd, this Dollar General is easily accessible for local residents. There's ample parking available, making it a convenient stop for quick shopping trips.
Editor's Review
Dollar General in Wichita Falls, TX, has carved out a solid reputation among locals, boasting an overall rating of 4.3/5 from 457 reviews. Customers frequently appreciate the cleanliness of the store and the wide variety of products available. As Peggysue Spears noted, 'The cashier always has a smile on her face and is very friendly and professional.' This level of customer service seems to shine in certain areas, especially with employees who are engaged and helpful.
However, not all experiences are positive. A recurring complaint is the lack of phone responsiveness. Brenda Stokes pointed out, 'They really need to do better at answering the phone. People calling are just as important as the ones in the store.' This indicates a disconnect that could frustrate potential customers who want to ensure their desired items are in stock.
Stocking issues also surfaced in reviews. Customers are often frustrated by products left on delivery carts and not making it to the shelves promptly. One reviewer mentioned, 'They never seem to get the items off the delivered carts & onto the shelves,' highlighting a logistical flaw. While the store excels in friendliness and product range, operational hiccups can detract from the shopping experience.
What We Like
- Friendly and professional staff
- Clean and well-stocked store
- Good variety of products and low prices
Room for Improvement
- Inconsistent phone response
- Stocking issues with items on delivery carts
What Customers Are Saying
“Every time I go into the Dollar General... the store is ALWAYS CLEAN AND WELL STOCKED AND THE CUSTOMER SERVICE ROCKS!”
— Diana Faulkner
“They never seem to get the items off the delivered carts & onto the shelves, which is frustrating.”
— C
What Shoppers Say
Based on analysis of 5 customer reviews
“Some associates acted as if you were bothering them”
“The store is ALWAYS CLEAN AND WELL STOCKED”
“Prices are pretty reasonable on just about everything”
“The cashier always has a smile on her face”
“They never seem to get the items off the delivered carts”
Insider Tips
Call ahead to check stock availability
Choose locations based on customer service reviews
What to Expect
- Expect a clean and organized store that makes it easy to find what you need.
- You'll find a diverse selection of products, from food items to household essentials.
- Prices are typically very affordable, making it an excellent choice for budget-conscious shoppers.
Google Reviews
They really need to do better at answering the phone people calling are just as important as the ones in the store people are trying to call to see if you have what they need as weĺl you don't know if they have walk take a cab or whatever it is and ...
Every time I go into the Dollar General on Iowa Park Rd in Wichita Falls Tx the store is ALWAYS CLEAN AND WELL STOCKED AND THE CUSTOMER SERVICE ROCKS AT THIS STORE!! I WOULD RATHER DRIVE ACROSS TOWN TO THIS STORE THAN TO GO TO THE DOLLAR GENERAL STOR...
My experience has been different Every time I would visit. Some associates acted as if you were bothering them etc. Except for 1. I wish I had gotten her name. I believe she might have been a manager. She's a tall beautiful black woman. She was alway...
The prices are pretty reasonable on just about everything except they've gone up to over $4/gal on milk. It's not just this Dollar General, they all seem to not schedule enough people to come in on the days their truck comes in because they never see...
The cashier always has a smile on her face and is very friendly and professional. The store has a good selection of food choices, nonperishable items, household items, cat and dog food plus treats and toys. Sales on clothing are the lowest prices. La...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the store layout to find products quickly.
Try to visit during non-peak hours to enjoy a more relaxed shopping experience.
There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM