Dollar General
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About Dollar General
Dollar General in Wichita Falls, TX, is a convenient spot for everyday essentials, offering a variety of products including groceries, household items, and health supplies. It's designed to cater to the local community's needs, making it a reliable choice for quick shopping trips.
The store atmosphere is generally friendly, with staff who aim to keep the place clean and well-stocked. While some customers have noted issues with service responsiveness, there are positive experiences highlighting helpful employees.
Conveniently located in the neighborhood, Dollar General is easily accessible for residents looking for a quick shopping experience. With extended hours throughout the week, it's an option for those needing to grab items after work or on weekends.
Editor's Review
Wichita Falls is home to a Dollar General that certainly stirs a mix of community sentiments. Many shoppers appreciate the convenience of having a store nearby, with Cynthia Gilliam noting, "So far staff has managed to keep store clean and well stocked." That’s a refreshing take when you think about bustling retail environments often struggling to maintain cleanliness and organization.
However, it’s not all sunshine and rainbows. Customer service seems to be a recurring pain point, as evidenced by Diana Faulkner's frustrating experience, where she felt ignored by the manager, Donna, who was too busy to help. The challenge of having limited staff is evident, but the team seems to be working hard to meet customer needs despite some hiccups.
In terms of value, many patrons find the prices on par with larger retailers like Walmart. Jeanette B. highlighted that most items are similarly priced, making it a competitive option for budget-conscious shoppers. Overall, while this Dollar General is a vital resource for the east side community, it could benefit from improved customer service to enhance the shopping experience.
What We Like
- Convenient location for neighborhood shopping
- Clean and well-stocked store
- Friendly and hardworking staff
Room for Improvement
- Inconsistent customer service experiences
- Limited staff during peak hours
What Customers Are Saying
“So far staff has managed to keep store clean and well stocked.”
— Cynthia Gilliam
“I notice there isn't a lot of staff but understand the difficulties.”
— D K
Google Reviews
The manager Donna never answers the phone on Saturday when she work because she said she's not running to the phone every time it rings because she is too busy and never said why the co-worker couldn't answer the phone and I know this because I went ...
I am so grateful for another store in our neighborhood,as I hope others appreciate it also. So far staff has managed to keep store clean and well stocked. On duty that day was a very helpful employee, Brandy, she was helpful in reaching some heavy ...
A worker was helping me find a charger, and took a while. Two-people came in store. The black lady I guess Manager told the person helping me you need to acknowledge people coming in store. I didn't think her tone was nice, and she said int in front ...
Store staff really tries hard to keep it up. Nice to have some place that serves the east side community. Most items are priced about the same as Walmart. Well stocked for it's size. Give it a try!
I love coming to this Dollar General. The manager is very hard working. I notice there isn't a lot of staff but understand the difficulties, I work retail so I understand the struggles behind a store.
Reviews from Google
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM