Dollar General
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About Dollar General
Dollar General in Wichita Falls, TX, is a convenient store that offers a variety of products, including groceries, health items, and household essentials. It's a great spot for budget-conscious shoppers looking for everyday items at affordable prices.
The atmosphere at Dollar General can vary, with some customers enjoying the helpfulness of the staff while others have noted issues with cleanliness and service. Recent reviews highlight both positive interactions with employees and frustrations with certain management practices.
Located in a central area of Wichita Falls, this Dollar General is easily accessible for residents in the neighborhood. Its extended hours make it a convenient option for those needing to stop by after work or during the late evening.
Editor's Review
Despite a solid overall rating of 3.9 out of 5 from 430 reviews, customer sentiment at Dollar General in Wichita Falls is decidedly mixed. While some patrons appreciate the friendly service from staff like Colby, who was described by Hanyer Arzuaga as "amazing" and attentive, a significant number of reviews point to persistent issues with customer service and store conditions. Robert Stefanovich's experience highlighted a rude night manager, claiming he faced disrespect over an out-of-stock item, which reflects a broader problem of employee attitude.
Indeed, many reviewers express frustration over the store environment and employee behavior. One customer, Shelly Parham, noted that "the lady working customer service was cussing," leading her to leave without making a purchase. This suggests a troubling trend that could deter customers seeking a pleasant shopping experience. Overall, the data tells a different story than the store's surface rating might indicate, with many reviews echoing a call for improved staff training and store maintenance.
What We Like
- Friendly and helpful staff
- Convenient location for local residents
- Affordable prices on everyday items
Room for Improvement
- Inconsistent customer service
- Poor cleanliness and organization
- Staff behavior may be unprofessional
What Customers Are Saying
“Colby went above and beyond to make sure I found everything I needed.”
— Hanyer Arzuaga
“I have been going to this store for two years... it has always been a cess pool.”
— Robert Stefanovich
What Shoppers Say
Based on analysis of 5 customer reviews
“The tall male night manager... needs to be fired”
“The lady working customer service was cussing”
“It has always been a cess pool”
“Its proximity to my apartment”
Insider Tips
Visit during the day for potentially better service
Be prepared for possible wait times at checkout
What to Expect
- Expect a mix of helpful service and occasional frustrations based on customer feedback.
- You'll find a variety of products at this Dollar General, making it a good place for a quick shopping trip.
- Prices are generally low, aligning with the store's budget-friendly reputation.
Google Reviews
The tall male night manager with the glasses needs to be fired immediately. I have been going to this store for two years because of its proximity to my apartment. It has always been a cess pool, but recently it seemed like dollar general was hiring ...
I had such a positive experience at Dollar General, all thanks to Colby, the amazing sales associate! Colby went above and beyond to make sure I found everything I needed. From the moment I walked in, he greeted me with a friendly smile and offered a...
I won't be back "next Saturday" Kimberly. The store owes me $5 because you can't be bothered to have any patience once a line forms and you can't do math. $28-5 isn't 25. $5 because my time is just as important as yours, and somehow y'all need to ...
I’m just gonna say this, it is not like it used to be at the store. The lady working customer service was cussing. She even cussed and use the F word talking to me. I am just flabbergasted and beside myself I left my stuff there on the counter, didn’...
I just had the worst experience in my life at a dollar general. I have been going to it for many years. I'm 53 yrs old. And too remind ya that I spend at least 30 to 50 dollars a day there cause it's our neighborhood store . Anyways I ride a electric...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye out for the sales associates who can assist you in finding items.
Try to visit during off-peak hours to avoid long lines and ensure a smoother shopping experience.
There’s typically parking available nearby, making it easy to pop in for a quick visit.
Hours
- monday7:00 AM - 10:00 PM
- tuesday7:00 AM - 10:00 PM
- wednesday7:00 AM - 10:00 PM
- thursday7:00 AM - 10:00 PM
- friday7:00 AM - 10:00 PM
- saturday7:00 AM - 10:00 PM
- sunday7:00 AM - 10:00 PM