Family Dollar
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About Family Dollar
Family Dollar in Paterson, NJ, offers a variety of everyday essentials at budget-friendly prices. From household items to snacks and seasonal goods, you'll find a range of products that cater to your needs without breaking the bank.
The atmosphere at Family Dollar is typical of a discount store, with a straightforward layout that makes shopping easy. However, some customers have reported mixed experiences with staff professionalism, which can influence your visit.
Conveniently located in Paterson, this Family Dollar store is easily accessible by public transport and has parking options nearby. It's a great stop for locals looking to stock up on essentials.
Editor's Review
Family Dollar in Paterson, NJ, holds an overall rating of 4.1 out of 5 based on 77 reviews, indicating a generally positive customer experience. However, the data tells a different story when it comes to management and customer service. Some reviewers express frustration over unprofessional behavior from management, with one reviewer, Luna Salgado, stating, 'the manager is very unprofessional and passive aggressive.'
On the positive side, many customers appreciate the store's cleanliness and organization. Jennifer Schottler noted that an employee named Boosa provided exceptional help, saying, 'he was THE best help I ever got.' This indicates that while there may be management issues, individual staff members can make a significant difference in the customer experience.
Moreover, Family Dollar's competitive prices on name brand snacks and new inventory every Tuesday are frequently cited as strong points. Customers looking for organic produce and closeout deals find value here, making this store a viable option for budget-conscious shoppers. Yet, complaints about pricing discrepancies, particularly with respect to items ringing up incorrectly, add a layer of caution for potential customers.
What We Like
- Clean and organized store
- Helpful individual staff members
- Competitive prices on name brand snacks
Room for Improvement
- Poor management and customer service
- Pricing discrepancies reported by customers
What Customers Are Saying
“the manager is very unprofessional and passive aggressive.”
— Luna Salgado
“he was THE best help I ever got.”
— Jennifer Schottler
What to Expect
- Expect a straightforward shopping experience with a focus on essential items.
- You'll find a good selection of budget-friendly products, though stock may vary.
- Prices are typically very low, making it a great option for shoppers on a tight budget.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount holiday decorations and toys
Google Reviews
the manager is very unprofessional and passive aggressive. she did not help out the cashier when she saw a line forming up. she kept vocalizing the fact that her shift had ended but then spent time arguing with customers. unfortunately, this is to be...
Wow. These employees tried breaking the law today. I have bought several rugs for a penny a piece a week ago. Now they all ring up a penny but the young boy supervisor tried to charge me a dollar a piece. Which is against the law. What was he going t...
0 STARS!!!!! Be careful they give tapped up money bills and when I went back to pay something with that same bill they wouldn’t take that tapped up bill and the male cashier forced me to pay with my card and claiming that I get paid enough to pay...
The employee named Boosa, was THE best help i ever got and I will definitely be going back to that store, just because of him.
First time coming to this new store and have to say it's very clean and organized. The manager Cindy was very helpful and courteous. I will be back to this store from now on. Good Job.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a few minutes to familiarize yourself with the store layout.
Try to visit during non-peak hours for a more pleasant shopping experience and to avoid long lines.
Look out for nearby parking options to make your trip easier, especially during busy hours.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM