Dollar General

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★★★★4.0
Dollar General in Paterson, NJ

About Dollar General

Dollar General in Paterson, NJ, offers a variety of products, including groceries, household items, and health and beauty supplies. It serves as a convenient stop for everyday essentials, catering to the needs of the local community.

The atmosphere in the store is generally busy, with shoppers coming in for quick purchases. While the staff can be helpful, some customers have expressed concerns about security measures that may affect the shopping experience.

Located on East 15th Street, Dollar General is easily accessible for those living in or visiting the Paterson area. It's a straightforward stop for anyone in need of quick and affordable shopping options.

Editor's Review

Diving into the reviews of Dollar General in Paterson, NJ, a clear picture emerges: this store is a tale of two experiences. On one hand, customers rave about the positive changes in management and cleanliness. As Kelley Garrett put it, "Great customer service... The floors and shelves are so much cleaner." It's evident that the current management, including a standout manager named Judy, has turned things around. Many reviewers noted a drastic improvement in the store's appearance and staff friendliness.

However, not all is rosy. Some customers voiced serious concerns about stock and employee behavior. A shopper lamented, "Why lie to kids?" regarding a stock issue with Pokémon cards, which suggests a troubling inconsistency between what's advertised and what's available. Another reviewer pointed to uncomfortable experiences related to customer profiling, which is a significant red flag. Overall, while the store has made strides in service and cleanliness, issues with inventory transparency and treatment of customers still persist.

Best for: Budget-conscious shoppers looking for everyday essentials and a friendly atmosphere.

What We Like

  • Improved cleanliness and store appearance
  • Friendly and helpful staff
  • Positive changes in management

Room for Improvement

  • Stock inconsistencies and transparency issues
  • Complaints of profiling customers

What Customers Are Saying

Wow, I've been coming to this Dollar General store for many years and have seen a drastic change in their appearance.

Miguel Garcia

The store is looking awesome; whoever the store manager is, they're doing a great job.

Cassie Mae

What Shoppers Say

Based on analysis of 5 customer reviews

StaffGood

Jada went above and beyond to help me

CleanlinessGood

The store is looking Great, clean, and orderly

Customer ServiceMixed

Great customer service... and terrible customer service

Store ManagementGood

Whoever the manager is, is doing a great job

Stock IssuesBelow Average

Manager claims they didn’t have any

Best for: Shoppers seeking improved service and cleanliness in stores

Insider Tips

Ask staff for help if you can't find items

Check stock availability before visiting for specific products

What to Expect

  • Expect a busy store where you can quickly grab everyday items.
  • The product selection is diverse, covering everything from snacks to cleaning supplies.
  • Prices are generally low, making it a great option for budget-conscious shoppers.

Google Reviews

Farid Mertishi
Farid Mertishi3 months ago
☆☆☆☆

I get that there is a ton of shoplifting going on but racially profiling people coming in to the store..? Really..? Don't come here if your skin is darker than hispanic I guess. Also the store is a mess so I'm not sure what these guys are so adamant ...

A T
A T2 months ago
☆☆☆☆

Went in to get pokemon cards for my son. The stock checker showed 4 prismatic etbs in stock. Manager claims they didn’t have any so we left. 20 minutes later I see someone walking out of the store with two etbs. The stock checker went from 4 to 2 ins...

Cassie Mae
Cassie Mae7 months ago
★★★★★

I was at Dollar general store in Paterson, NJ on East 15th Street and the Cashier Jada went above and beyond to help me with finding a few items and downloading the store App I really appreciate her .. and I must say the store is looking awesome who ...

Miguel Garcia
Miguel Garciaa year ago
★★★★★

Wow, I've been coming to this Dollar General store in Paterson NJ for many years and have seem a drastic change in their appearance. Who ever the manager is, is doing a great job along with their staff. The store is looking Great, clean, and orderly....

Kelley Garrett
Kelley Garretta year ago
★★★★★

Hi, I have been living in Paterson for 22 years. This location was ALWAYS horrible and terrible customer service. I stopped by the E15th location 2 days ago and wow was I shocked. Great customer service. The floors and shelves are so much cleaner. Th...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, be aware that the store can get crowded during peak hours.

Try to visit earlier in the day or later in the evening to avoid the rush.

There’s street parking available, so look for spots nearby when you arrive.

Hours

  • monday7:00 AM - 9:00 PM
  • tuesday7:00 AM - 9:00 PM
  • wednesday7:00 AM - 9:00 PM
  • thursday7:00 AM - 9:00 PM
  • friday7:00 AM - 9:00 PM
  • saturday7:00 AM - 9:00 PM
  • sunday7:00 AM - 9:00 PM

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Customer Reviews