Dollar General

Dollar General in Portland, ME, is making a name for itself as a favorite local spot, garnering an overall rating of 3.7 out of 5 from 17 reviews. Many customers have praised the friendly and welcoming atmosphere, which seems to be a significant factor in its rising popularity. As Ben Astarb noted, 'This Dollar General location has totally turned things around.' The staff, particularly employees like Eve and Heather, have received consistent accolades for their helpfulness, contributing to a sense of community among shoppers.

However, not everything is sunshine and rainbows here. Some reviews reveal serious concerns. T-Rose G (Bella-Rose) highlighted the inappropriate treatment of a cashier, pointing out that 'no ONE ever should be treated like that.' This incident reflects a broader issue of inconsistency in customer service, which is echoed in other reviews as well. Martha Everitt's experience with expired products, coupled with an unhelpful store manager, raises questions about product management and staff training.

Despite these challenges, the store's reputation for affordability remains a strong point, as noted by customers who appreciate avoiding longer trips to larger stores like Walmart. Overall, while Dollar General shows promise with its friendly staff and low prices, it still has room for improvement in customer treatment and product quality control.