Family Dollar

Open Now
Est. 1992
★★☆☆☆2.7
Family Dollar in Portland, ME

About Family Dollar

Family Dollar in Portland, ME, is a discount store that offers a wide range of groceries, household supplies, and seasonal items. They're dedicated to providing essential products at competitive prices, making it easy for customers to find what they need for any occasion.

While the store aims to create a welcoming shopping experience, customer reviews suggest mixed feelings about the atmosphere and staff interactions. Some shoppers have reported unpleasant experiences, which might affect your visit.

Located conveniently in Portland, Family Dollar is easily accessible for both locals and visitors. The store's layout is straightforward, allowing you to quickly find what you're looking for, but be prepared for potential crowding during peak hours.

Editor's Review

The Family Dollar in Portland, ME, has an overall rating of 2.7 out of 5, a reflection of mixed customer experiences. While many shoppers appreciate the store's variety of products, including organic produce and seasonal items, dissatisfaction often stems from customer service issues. For example, one reviewer, Kenneth Vouvounas, described an encounter where he felt insulted by a clerk, stating, 'He insulted me by telling me to figure it out.' This sentiment echoes throughout several reviews, highlighting recurring complaints about staff interactions.

On the other hand, some customers tout the affordability and convenience of this location. Alex Johnson mentioned the staff's ability to handle busy lines well, stating, 'All the staff here are amazing and super nice and friendly.' Despite the challenges, this Family Dollar manages to attract a loyal customer base, particularly for those seeking budget-friendly groceries.

Best for: Budget-conscious shoppers looking for a variety of groceries and household products.

What We Like

  • Affordable prices on groceries and household items
  • Friendly and helpful staff during peak hours
  • Diverse product selection, including organic options

Room for Improvement

  • Inconsistent customer service experiences
  • Some staff members may be unhelpful or rude
  • Store can become overcrowded at times

What Customers Are Saying

He insulted me by telling me to figure it out.

Kenneth Vouvounas

All the staff here are amazing and super nice and friendly.

Alex Johnson

What to Expect

  • Expect a variety of discount groceries and household items.
  • You'll find new inventory every Tuesday, so it’s worth checking back regularly.
  • Prices are generally competitive, especially for everyday essentials and seasonal items.

Business Highlights

  • Family owned since 1992
  • Accepts EBT/SNAP
  • New inventory every Tuesday
  • Discount groceries for any occasion
  • Smart Coupons for additional savings
  • Seasonal items for every special occasion

Google Reviews

Petweeze
Petweezea year ago
☆☆☆☆

Avoid! Very unpleasant and thuggish staff. I am a French citizen currently on vacation in the United States. I bought a pressure cooker from this store, but the product did not meet my expectations. I wanted to return it. However, when I returned it...

C D
C D9 months ago
☆☆☆☆

Walked right into the store and was told to leave my purse upfront. I am in a lot of pain today walking with my cane and went into the store to buy some advil. I was so embarrassed, I left. Kick a person while they are down, thanks. Edit: May 24th 2...

Kenneth Vouvounas
Kenneth Vouvounas2 years ago
★★☆☆☆

When I first shopped at this location's Family Dollar, I was excited and bought something I needed. I have been shopping there very constantly to buy food, dish soap, various other hygiene products, and some household goods that my home needs. As o...

JENNY MOM4SLA
JENNY MOM4SLA2 years ago
★★★★

Edited 01/23/2024 The store has been much more reliable and I have been pleased with the employees all along. I might have been a bit unfair in my earlier review, it's a different world post co-vid and I realize that places still have difficulty fill...

Alex Johnson
Alex Johnson2 years ago
★★★★★

They are often filled with so many people. All the staff here are amazing and super nice and friendly. Always willing to help, whether it holding an item aside to pickup later that day (or tomorrow morning), or helping input a misbehaving coupon. E...

Reviews from Google

Specialties

Organic produceCloseout deals

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

Consider visiting during off-peak hours to avoid crowds and long lines.

Bring cash or your EBT/SNAP card, as they accept multiple payment methods.

Check for nearby parking options, as street parking can sometimes be limited.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews