Family Dollar
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About Family Dollar
Family Dollar in Des Moines, IA is a discount retailer that provides a variety of household supplies, groceries, and seasonal items. It's a great spot for picking up essential products at low prices, helping customers save on everyday needs.
The atmosphere is generally clean and organized, making it easy to find what you're looking for. Some customers have noted that staff can be a bit attentive, which can feel amusing at times, but overall, the environment is welcoming.
Conveniently located in Des Moines, this Family Dollar is easily accessible for locals. With good parking options, it's a practical choice for a quick shopping trip.
Editor's Review
Family Dollar in Des Moines, IA, has established itself as a local staple since 1992, offering competitive prices and a mix of grocery items and household essentials. Many customers appreciate the variety of products available, particularly the organic produce and closeout deals that can provide significant savings. As Gail B. noted, 'They have little things that you need,' indicating that the store effectively caters to everyday needs, from snacks to cleaning supplies.
However, the shopping experience can be a bit hit or miss, especially regarding customer service. While some employees, like Kim, have received heartfelt praise for their positive attitude, others have been criticized for unhelpful or unfriendly behavior. Su ZQ had a disappointing experience with an assistant manager who was not accommodating during a return, reflecting a recurring theme of inconsistent service across visits. Elizabeth Goodwin echoed this sentiment, stating, 'I’d rather go to Walmart' due to feeling unwelcome.
Overall, Family Dollar stands out for its value and potential savings but has some room for improvement when it comes to customer experience.
What We Like
- A wide variety of products, including organic produce
- Affordable prices on name brand snacks
- Friendly employees like Kim who brighten the atmosphere
Room for Improvement
- Inconsistent customer service
- Some employees seem unhelpful or unfriendly
- Store organization could be better
What Customers Are Saying
“I actually come here for the knock off shamwow! It's $2 and I cut them up and use them for so many things that”
— Gail B
“When I have had a bad day or week, I walk in your store and your smile and attitude just lights up the whole store thanks Kim”
— Katina Shultz-Weaver
What to Expect
- You'll find a variety of essential items at low prices.
- Expect a selection that includes groceries, household goods, and seasonal items.
- Prices are generally competitive, and there are often smart coupons available for extra savings.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount groceries for any occasion
Google Reviews
They have little things that you need. I like that. The staff will follow you around. I'm not too bothered by it but it is a little funny. The store is clean. They don't have the most space but they make it work and are very organized. Woman at the c...
I asked an employee for help and then tells me she doesn’t work there, I come the next day, she does work there, she just didn’t want to help me. The Hispanic worker.
Girl ,I think is named Kim, is a very pleasant person. When I have had a bad day or week I walk in your store and your smile and attitude just lights up the whole store thanks Kim ( I hope I'm saying it ride)
My experience on Thursday was great. The lady cashier was polite and we were actually laughing at a couple small jokes. I went back the next day to return some body soap. Another cashier was there (shirts were on backwards), however not polite nor di...
I go to this location very frequently, the workers make me feel not welcomed when I walk in, stuff everywhere, I’d rather go to Walmart.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take some time to explore the store layout.
Try to go during off-peak hours for a more relaxed shopping experience.
There are nearby options for parking, making it easy to pop in for a quick trip.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday9:00 AM - 9:00 PM