Family Dollar
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About Family Dollar
Family Dollar is a discount store that offers a wide range of household supplies, groceries, and seasonal items at competitive prices. They focus on essential products for everyday needs, making it a go-to spot for affordable shopping.
The atmosphere at Family Dollar is friendly and welcoming, with staff who are ready to assist you. Customers often mention the convenience of the store and the helpfulness of the employees, creating a positive shopping experience.
Located in Des Moines, IA, Family Dollar is easily accessible for local residents. It's a short walk for many, making it a great option for picking up necessities without having to travel far.
Editor's Review
With an overall rating of 3.4 out of 5 based on 178 reviews, Family Dollar in Des Moines, IA, presents a mixed picture. A significant portion of customers appreciate the store's convenience and affordability. As Wanda Van Wyk noted, "This place is so convenient for me because it is so close to home. I can find my basic necessities in the store and only have to walk a few city blocks and I'm there." Such sentiments underline the store's appeal to local shoppers seeking quick access to daily necessities.
Reviewers consistently praise the competitive pricing on name-brand snacks and the availability of organic produce. Denise Vesey highlighted the friendly service she received, stating, "Shirley was very understanding, knowledgeable & professional towards myself & my Autistic son and gave us great & friendly service." This emphasis on customer service indicates that Family Dollar aims to create a welcoming environment.
However, not all reviews are positive. Some customers expressed concerns about safety, particularly Tiffany Garrison, who commented that the store is located in a neighborhood noted for gang violence, saying, "As a young person, I did not feel safe here." Additionally, complaints about inconsistent store hours have surfaced, with one disgruntled customer claiming they were denied entry despite employees being present.
What We Like
- Convenient location for local shoppers
- Competitive prices on name-brand snacks
- Friendly and knowledgeable staff
Room for Improvement
- Safety concerns in the neighborhood
- Inconsistent store hours and availability
- Limited product selection at times
What Customers Are Saying
“This place is so convenient for me because it is so close to home.”
— Wanda Van Wyk
“Shirley was very understanding, knowledgeable & professional towards myself & my Autistic son.”
— Denise Vesey
What to Expect
- Expect a friendly shopping experience with helpful staff ready to assist you.
- You'll find a solid selection of essential items, including groceries and seasonal products.
- Prices are competitive, making it a great place to save on name brand snacks and other essentials.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount groceries for any occasion
Google Reviews
This place is so convenient for me because it is so close to home. I can find my basic necessities in the store and only have to walk a few city blocks and I'm there. And usually anything I need well in the cooking area is going to be there. Now I sa...
Yes! I love this place, Shirley Was very understanding, knowledgeable & professional towards myself & my Autistic son & gave us great & friendly service. Also She was very knowledgeable of the products I was interested in purchasing & even recommende...
This place is such a convenience for me as it is just down the street from where I live. You can't find"everything" here but holy smokes you can get a lot!!
This place is "deep in the hood." As a young person, I did not feel safe here. This store has been broken into numerous times, and the neighborhood is famous for gang violence. If that's what your into shop here, otherwise drive another mile or two f...
Please close this store came at 9:30am 7/10/2022 and the door is closed. It was workers in there and just look at customers and not open the door. When call still didn't answer the phone. Will call corporate and report it. Never ever go back. I left.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to explore the aisles for new inventory that arrives every Tuesday.
Consider going during weekday mornings or early afternoons for a less crowded experience.
There's often parking available right outside, making it easy to stop in and grab what you need quickly.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday9:00 AM - 9:00 PM