Dollar General
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About Dollar General
Dollar General in Memphis, TN, is a convenient stop for a variety of everyday items, ranging from groceries and snacks to household goods and personal care products. Whether you're in need of cleaning supplies or a quick meal, you'll find a selection of budget-friendly options to choose from.
The store has a casual atmosphere, which makes it easy to pop in and grab what you need. However, be prepared for mixed customer service experiences based on recent reviews, as some shoppers have reported issues with staff and store policies.
Located conveniently in Memphis, Dollar General is easily accessible for local residents. Its proximity to neighborhoods means you won't have to travel far to pick up essentials, making it a popular choice for quick shopping trips.
Editor's Review
Dollar General in Memphis, TN, earns a mixed bag of reviews from customers. On one hand, the convenience factor is a big hit; as one reviewer pointed out, they pop in for 'random things when I need them since it's around the corner.' But that’s where the good news often ends. Multiple customers, like Rachel Storm, call out terrible customer service, with complaints about rude managers and chaotic store conditions.
The store's operational issues don't help its case. Customers frequently express frustration over inconsistent store hours. Crystal Stang noted that the store closed at '3:35pm on a Sunday,' leaving shoppers in the lurch. Aaron Kirk echoed this, lamenting that employees were 'standing out front smoking' while the store remained closed. This is not just a one-off; it seems like a regular occurrence.
When customers can actually get inside, they often find the store disorganized, with stock on the floor and employees absent or unhelpful. As Disobedient Avocado recounted, essential staff members are often missing during business hours, causing delivery delays and customer frustration. Overall, while you might score some good deals on Clover Valley products, the hassle of getting in and out isn’t always worth it.
What We Like
- Convenient location for quick stops
- Affordable prices on everyday items
- Variety of products including Clover Valley brands
Room for Improvement
- Frequent issues with store hours and employee availability
- Poor customer service reported by multiple reviewers
What Customers Are Saying
“Customer service is terrible, the store gets robbed so much it's ridiculous.”
— Rachel Storm
“I was told by an employee not to come back today??”
— oui d
“It's a mess. The employees are a mess.”
— Aaron Kirk
What Shoppers Say
Based on analysis of 5 customer reviews
“They are either closing early or not open on time.”
“Customer service is terrible, managers are rude.”
“Employees are a mess.”
“They basically make up their own rules.”
Insider Tips
Visit during weekdays to avoid early closures.
Call ahead to confirm opening times before visiting.
What to Expect
- You might encounter varying levels of customer service during your visit.
- Expect to find a good selection of everyday essentials at competitive prices.
- It's a budget-friendly place where most items are priced at $1 or more, making it a great option for those looking to save.
Google Reviews
Closes at 3:35pm on a Sunday. Turned customers away to deal with family matters. Smh
Customer service is terrible, the store gets robbed so much it's ridiculous. They don't go by policy for anything. They basically make up their own rules. Managers are rude and oblivious. Cashiers are underappreciated. Stock is always on the floor. D...
I come in every now and then to get random things when I need them since it's around the corner. I was told by an employee not to come back today?? I walked in at about 2:35 pm today with hair dye processing trying to buy more of the specific brand. ...
Two days in a row I've come to this location in two days in a row. The key holder was not here. Employees were waiting in the parking lot to be let in yesterday. The key holder didn't arrive until 12 noon today. It's 840 and there's a delivery truck ...
They are either closing early or not open on time. I pulled up 10 minutes past the opening time and they were closed. Two employees were standing out front smoking 🚬 but the security gate was still closed and you couldn't go in. I'm guessing they w...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, check the store layout to make your shopping trip more efficient.
Try to visit during non-peak hours to avoid crowds and potentially long waits at the register.
There's usually parking available nearby, so you shouldn't have trouble finding a spot.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM