Family Dollar
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About Family Dollar
Family Dollar is a discount store that provides a wide variety of groceries, household supplies, and seasonal items all at competitive prices. They're dedicated to making essential products accessible to everyone, ensuring you can find what you need without breaking the bank.
The atmosphere in the store can be a bit hit or miss, with some customers noting that the service is generally friendly. However, there have been concerns about the organization of the store and pricing errors, so it's good to keep an eye on your receipt.
Located in Washington, DC, Family Dollar is situated in an area that some say is struggling to thrive. While it might feel isolated from busier corridors, it’s still a convenient stop for those living nearby or passing through.
Editor's Review
Family Dollar, a family-owned business since 1992, has carved out a niche for itself in Washington, DC, by providing discount groceries and household supplies that appeal to budget-conscious shoppers. With an overall rating of 3.7 out of 5 based on 294 reviews, the store stands out for its competitive prices on name-brand products and its acceptance of EBT/SNAP benefits. One reviewer mentioned, 'Looked like it was for LIG ppl.. but it had everything,' highlighting the variety available, especially for those on tight budgets.
However, not all feedback is glowing. A recurring theme among reviews is the store's disarray. Linda Eckles expressed concern about the store's organization, stating, '...it's going to take more than cheap prices, and pretty good selection to overcome stock laying loose on the floor in nearly every aisle.' This sentiment echoes throughout the reviews, indicating that while customers appreciate the bargains, they often feel frustrated by the chaotic shopping environment.
Despite its challenges, Family Dollar remains a vital resource for locals, especially those seeking affordable seasonal items and organic produce. Customers have also praised the friendly staff, with Govind G. noting, 'The last behind the counter was courteous and the very heavy set man... was very friendly and kind.' This warmth from employees seems to help offset some of the operational issues.
What We Like
- Competitive prices on name-brand products
- Accepts EBT/SNAP benefits
- Friendly and courteous staff
Room for Improvement
- Store organization and cleanliness issues
- Some customers report being overcharged
- Limited customer service responsiveness
What Customers Are Saying
“'...it's going to take more than cheap prices, and pretty good selection to overcome stock laying loose on the floor in nearly every aisle.'”
— Linda Eckles
“'Looked like it was for LIG ppl.. but it had everything.'”
— Govind G
What Shoppers Say
Based on analysis of 5 customer reviews
“Stock laying loose on the floor in nearly every aisle”
“Horrible customer service.”
“Overall the employees are generally nice”
“Pretty good selection of household supplies”
Insider Tips
Check your receipt for overcharges
Visit when it's less busy for better service
What to Expect
- Expect a variety of discount groceries and household items tailored for everyday needs.
- You'll find both name brand products and unique deals, including organic produce and seasonal items.
- Prices are competitive, and they accept various payment methods including EBT/SNAP for added convenience.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every special occasion
- ✓Competitive prices on name brand snacks
Google Reviews
The so called H Street revival is falling on hard times...BUT...this is one seriously messed up store! I really want it to succeed, but isolated as it is from busier parts of the corridor, it's going to take more than cheap prices, and pretty good se...
Overall the employees are generally nice but check your receipts cause I was overcharged and when I tried to call the store no answer over 11 times in 2 days I don't live near here but it's on my route home and I don't drive. I went back a couple of ...
Booked a car, got there and they said it was canceled. No explanation. And they wouldn’t rebook me for anything. Horrible customer service. I would not recommend using this service. Pay the higher price and go to enterprise.
Looked like it was for LIG ppl.. but it had everything. The last behind the counter was courteous and the very heavy set man( sorry sir didn't know what you do there), was very friendly and kind
Horrible place to shop. Training is needed on all levels. Had a terrible experience. There is absolutely no oversight here. Just rogue disrespect. Do better please.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to browse as the layout might be a bit confusing.
Try to visit during off-peak hours to avoid crowds and potentially long lines.
There's limited parking in the area, so consider public transport if you're coming from a distance.
Hours
- monday8:00 AM - 8:00 PM
- tuesday8:00 AM - 8:00 PM
- wednesday8:00 AM - 8:00 PM
- thursday8:00 AM - 8:00 PM
- friday8:00 AM - 8:00 PM
- saturday8:00 AM - 8:00 PM
- sunday8:00 AM - 8:00 PM