Dollar General
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About Dollar General
Dollar General in Indianapolis, IN, is a convenient stop for all your everyday needs. They offer a variety of products including groceries, health items, and household essentials at budget-friendly prices.
The atmosphere is generally welcoming, though experiences can vary. Many customers appreciate the cleanliness of the store and the helpfulness of some staff members, making for a positive shopping experience.
Located conveniently for local residents, Dollar General is easily accessible and typically has ample parking. Whether you're running errands or just need to grab a quick item, it's a straightforward place to visit.
Editor's Review
Dollar General in Indianapolis, IN, seems to be a mixed bag according to customer feedback. Many patrons appreciate the affordability and the convenience of having a store nearby for quick shopping trips. As Dyanna Spears noted, she experienced "the best customer service I've had at a Dollar General," highlighting the friendly demeanor of staff members like Dee, who went out of her way to assist customers with their shopping needs. However, this positive sentiment does not encompass all experiences. Several reviewers voiced their frustration about the store's cleanliness and its operational hours. For instance, Cindy Callahan pointed out the inconsistency in business hours, mentioning that this was the third time she found the store closed despite it being listed as open. With complaints about staff availability and store maintenance, it’s clear that while some customers leave satisfied, others are left wanting more.
Reviewers also note that the store can be chaotic, with Laura Stewart describing it as "filthy" with many empty spots and inadequate staffing. This inconsistency in cleanliness and service seems to indicate a need for better management and support for the employees. Overall, while there are shining moments of excellent service, the recurring issues surrounding cleanliness and operational reliability provide a mixed view of what Dollar General has to offer.
What We Like
- Friendly and helpful staff members like Dee
- Great prices on everyday items
- Convenient for quick shopping trips
Room for Improvement
- Inconsistent cleanliness and organization
- Frequent issues with store hours and availability
What Customers Are Saying
“This was the best customer service I've had at a Dollar General.”
— Dyanna Spears
“Today it’s not open seems to be the normal.”
— ryan vaden
What Shoppers Say
Based on analysis of 5 customer reviews
“Staff is friendly enough.”
“It's filthy.”
“This is the 3rd time this has happened.”
“Best customer service I've had.”
Insider Tips
Visit during peak hours for better staff availability.
Call ahead to confirm store hours before visiting.
What to Expect
- Expect a variety of household and grocery items at competitive prices.
- The selection includes snacks, cleaning supplies, and personal care products, making it a one-stop-shop for essentials.
- You'll appreciate the affordability, with most items priced at a dollar or just a few dollars.
Google Reviews
One of the cashiers named Keyta was discriminatory to me. She's homophobic and kept laughing at me while she was ringing me up. If she keeps doing this im gonna end up doing something that gets me banned from the store. There's no reason to be disres...
Store was clean. This was the best customer service I've had at a Dollar General. I went in with little time and a long list. Dee stepped in to assist and helped me. She had a smile and was very friendly. I appreciate great customer service!
Today it’s not open seems to be the normal. I would buy the entire store if the owner wanted to get out of it
It's filthy. There are a lot of empty spots. Not staffed well. Staff is friendly enough. But I would rather drive 15 minutes to a better one.
About an hour ago, I pull in to Dollar General Speedway and see a sign on the door that says “closed”, the website says “open until 10:00”? This is the 3rd time this has happened in the last 2 months. It’s not the employee had to go to the bathroom ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, look for the seasonal sales and special promotions advertised in-store.
Try to go during off-peak hours, like mid-morning or early afternoon, to avoid crowds.
There's usually enough parking available, but be mindful of busy times when the lot may fill up.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM