Dollar General

Open Now
Est. 1939
★★★☆☆3.9
Dollar General in Indianapolis, IN

About Dollar General

Dollar General in Indianapolis, IN, is a convenient spot for shoppers looking for affordable everyday items. They offer a range of products including groceries, health items, and household essentials, making it a go-to for quick shopping trips.

While the store aims to provide a friendly shopping environment, some customers have noted that the lack of air conditioning can make it uncomfortable, especially during hot weather. Despite this, many appreciate the helpful customer service and the variety of items available.

Located in a busy area of Indianapolis, Dollar General is easily accessible for local residents. The store has ample parking, but visitors may want to plan their trips during off-peak hours to avoid potential crowds.

Editor's Review

Dollar General in Indianapolis is a mixed bag, according to customer reviews. It’s clear that the store's staff earn high marks for friendliness and helpfulness. For instance, Amber Turner stated, 'Love the employees, they're always friendly and helpful.' This sentiment is echoed by Todd Oetken, who praised an employee named Theresa for multitasking while keeping a long line of customers satisfied.

However, not everything is sunshine and rainbows. Several customers complained about the store's organization and cleanliness. Leslie Wafford hit the nail on the head when she criticized the cluttered aisles, citing items that 'need to be put up but are never put up.' Additionally, the temperature in the store has drawn complaints; Samantha Tompkins noted it was 'way too hot for the food, employees, and customers,' leading to melted chocolate near the register.

In short, while the service is a standout feature at this Dollar General, the operational issues, like cleanliness and air conditioning, need to be addressed.

Best for: This store is best for local shoppers looking for friendly service and everyday essentials.

What We Like

  • Friendly and helpful employees
  • Clean store environment
  • Convenient location for daily shopping

Room for Improvement

  • Disorganization with items scattered in aisles
  • Store can get excessively hot
  • Inconsistent customer service experiences

What Customers Are Saying

Love the employees, they're always friendly and helpful.

Amber Turner

I had an amazing experience at this store last week.

Todd Oetken

What Shoppers Say

Based on analysis of 5 customer reviews

StaffGood

Love the employees, they're always friendly and helpful.

AtmosphereBelow Average

It is way too hot for the food, employees and customers.

CleanlinessGood

The store is always clean and easy to locate items.

Customer ServiceMixed

The guy at the register didn't know what button to hit.

Best for: Customers seeking friendly service and a variety of products.

Insider Tips

Visit during cooler hours to avoid heat inside the store.

Ask staff for help locating items, as they are friendly.

Be prepared for potential delays at checkout during busy times.

What to Expect

  • Expect a straightforward shopping experience with helpful staff ready to assist.
  • You'll find a decent selection of groceries and household essentials at affordable prices.
  • Prices are generally low, making it a good option for budget-conscious shoppers.

Business Highlights

  • More than 18,000 convenient stores in 46 states
  • Everyday low prices on a wide range of products
  • Committed to serving communities through literacy and education

Google Reviews

Samantha Tompkins
Samantha Tompkins9 months ago
★★★☆☆

They have great customer service but there is no air and it is way too hot for the food, employees and customers. It is so hot in there that the chocolate on the shelves by the register is melted.

Leslie Wafford
Leslie Wafford2 years ago
☆☆☆☆

I don't really shop at Dollar General. But this is the only store other than the family dollar. They're both pretty horrible. They always have things in the aisle. That needs to be put up but are never put up. But the audacity for me is what made my ...

Carole Bowles
Carole Bowlesa year ago
☆☆☆☆

The guy at the register didn't know what button to hit for the healthy benefits card so I let it go and just decided to get one item off my regular card. I wasn't trying to be rude so I just didn't say anything but when I decided to just get the one ...

Amber Turner
Amber Turner7 years ago
★★★★★

Love the employees, they're always friendly and helpful. I am a daily shopper and I won't go to any other Dollar General. The store is always clean and easy to locate items needed. If they don't have what I need Donny the Manager is always willing to...

Todd Oetken
Todd Oetken5 years ago
★★★★★

I had an amazing experience at this store last week. I went in to just grab a couple things and was in a hurry so I ask a very nice lady , Theresa, where certain items were. She was at the cashier stand helping a long line of people but she multitask...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, take a moment to familiarize yourself with the layout to find what you need quickly.

Try to visit during early morning or late evening to avoid the busiest times.

There's plenty of parking available, but be mindful of nearby stores that may draw larger crowds.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews