Dollar General
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About Dollar General
Dollar General in Columbus, OH, is a go-to spot for affordable everyday items, from groceries and household essentials to health and beauty products. They offer a straightforward shopping experience with a focus on convenience, making it easy to find what you need without breaking the bank.
The atmosphere in the store can vary, with some customers reporting less-than-friendly interactions with staff. While many appreciate the value and variety, it's worth being prepared for mixed customer service experiences when you visit.
Situated conveniently in Columbus, this Dollar General is easily accessible for local residents. The store's location provides a handy option for quick shopping trips, especially for those living nearby or on the go.
Editor's Review
The data tells a different story about Dollar General in Columbus, OH. With an overall rating of 3.9 out of 5 based on 487 reviews, customer experiences vary widely. Positive feedback highlights cleanliness and helpful staff, as one reviewer noted, "I find the manager and the cashiers to be friendly and helpful" (Carmen Chapman). Yet, this is juxtaposed with multiple complaints regarding staff behavior and store hours. Several customers reported that the store frequently closes early, with one stating, "Store always closes 35 mins before 10pm; don’t waste your time if you need last minute items" (Nia Lacey).
Another recurring issue involves customer service, with one frustrated shopper expressing, "Today I went to the store and the cashier is super rude" (aisiki sells). This blend of praise and critique illustrates a significant inconsistency in service quality.
What We Like
- Clean and well-stocked store
- Friendly and helpful staff
- Convenient location for budget shopping
Room for Improvement
- Inconsistent customer service
- Early store closures
- Limited product availability without employee assistance
What Customers Are Saying
“I find the manager and the cashiers to be friendly and helpful.”
— Carmen Chapman
“Store always closes 35 mins before 10pm; don’t waste your time if you need last minute items.”
— Nia Lacey
What Shoppers Say
Based on analysis of 5 customer reviews
“Foul attitude employee.”
“Store always closes 35 mins before 10pm.”
“The store is clean and stocked.”
Insider Tips
Check store hours before visiting.
Visit earlier in the day to avoid closing issues.
What to Expect
- You might encounter mixed service experiences, so be prepared for varying levels of customer interaction.
- The store offers a wide range of products, making it a convenient stop for many basic needs.
- Prices are generally low, providing good value for budget-conscious shoppers.
Business Highlights
- ✓More than 18,000 convenient stores in 46 states
- ✓Everyday low prices on a wide range of products
- ✓Committed to serving communities through literacy and education
Google Reviews
0 starts. Today I went to the store and the cashier is super rude like I am asking her a favor . I will not come back here and I don't recommend this store. Please people go to others one because if they don't know how to deal with customer don't sup...
Foul attitude employee. Got an attitude with me because i wouldnt pick up other peoples old receipts and put them in the trash.
First and last time ever coming here. You’re open till 10PM not 9:50PM. I got off work early just to make it in time to get my son wipes that was desperately needed and your store staff decided to close the store by 9:50PM. Highly unacceptable. I ha...
Store always closes 35 mins before 10pm don’t waste your time if you need last minute items
I shop at DG quite a bit, I have never had any problems while doing some shopping . I find the manager and the cashiers to be friendly and helpful. And from what I've seen...the store is clean and stocked. Keep up the great work guys!!!!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye out for sales and specials to maximize your savings.
Try to arrive earlier in the day to avoid any last-minute rush, especially if you need specific items.
There's usually parking available, but consider checking for nearby alternatives if the lot is full during busy hours.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
