Dollar Tree
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About Dollar Tree
Dollar Tree in Penfield, NY, is a discount variety store that offers a wide range of products, including party supplies, cleaning supplies, and office supplies. They're known for providing great value, and you can expect new inventory regularly, so there's always something new to check out.
The atmosphere is generally friendly, with a mix of helpful staff and a diverse customer base. While some customers have mentioned cleanliness issues, the store aims to be a convenient stop for essentials and party planning needs.
Located conveniently in Penfield, the store is accessible with ample parking available. Whether you're running errands or planning a special event, Dollar Tree's location makes it easy to pop in and grab what you need.
Editor's Review
With an overall rating of 4.3 out of 5 based on 70 reviews, Dollar Tree in Penfield, NY, presents a mixed bag for shoppers. On one hand, it serves as a reliable one-stop shop for party supplies, cleaning products, and office supplies, which many customers appreciate. As Dustin J. enthused, "The tall younger guy at checkout is always very helpful and friendly. You do a great job." This highlights the positive interaction that some shoppers have experienced at the store.
However, the data reveals a significant concern regarding cleanliness and customer service. Multiple reviewers noted issues with the store's organization and cleanliness. One review states, "I've been disappointed with this Dollar Tree lately in its cleanliness," indicating that cleanliness is a recurring problem. Furthermore, some customers experienced rude behavior from staff, which detracted from their shopping experience. Katie Zink-Warren mentioned a particularly negative encounter with a manager, stating that she was "beyond rude" during a return.
In summary, while Dollar Tree offers great value on everyday essentials and has some friendly staff, customers have expressed frustrations about cleanliness and inconsistent customer service.
What We Like
- Wide selection of cleaning, party, and office supplies.
- Helpful and friendly checkout staff.
- Great value on everyday essentials.
Room for Improvement
- Issues with cleanliness and organization.
- Inconsistent customer service experiences.
What Customers Are Saying
“You do a great job. Thank you”
— Dustin J
“I've been disappointed with this Dollar Tree lately in its cleanliness.”
— BJean Gammi
“The manager...was beyond rude not only to me & my son but to the sweet cashier.”
— Katie Zink-Warren
What to Expect
- You'll find a range of products from party supplies to cleaning items, making it a one-stop shop for many needs.
- The selection includes both everyday items and seasonal products, so there's often something new to discover.
- Prices are consistently low, as everything is priced at just a dollar, making it great for budget-conscious shoppers.
Business Highlights
- ✓One-stop shop for party supplies
- ✓Offers a wide selection of cleaning products
- ✓Carries all essential office supplies
- ✓Accepts EBT
- ✓New items available regularly
- ✓Great value on everyday items
Google Reviews
5 Sept '21 I've been disappointed with this Dollar Tree lately in its cleanliness. It's a royal pain when my cart gets hung-up on debris that is cluttering the floors. Also the shelves need straightening. They do have plenty of stock so that is an im...
The tall younger guy at checkout (not sure of his name) is always very helpful and friendly. You do a great job. Thank you
Went in to buy some marshmallow peeps, there was a cart full of them up from with clearence signs on it but the two women working told me they 'wouldn't sell me any', strange experience to say the least.
I'm more than understanding that people have things going on & never really have negative reviews I prefer to give compliments..however ,the manager ( didn't catch her name or even eye contact)is something to be reckoning with ..geez I had a return (...
My Daughter Just Move To Penfield A Months Ago .She Went Into The Dollar Tree To Shop.She Was Then Followed By The Store Manager Karen. When She Ask Her Wht The Problem Was Carol Started To Say Tht She Was Banned .My Daughter Had Not A Clue Wht She W...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to explore the aisles since they often have unique finds.
Try to visit during off-peak hours to avoid crowds, especially after work hours or on weekends.
There's usually ample parking available, so don’t worry about finding a spot when you arrive.
Hours
- monday9:00 AM - 10:00 PM
- tuesday9:00 AM - 10:00 PM
- wednesday9:00 AM - 10:00 PM
- thursday9:00 AM - 10:00 PM
- friday9:00 AM - 10:00 PM
- saturday9:00 AM - 10:00 PM
- sunday9:00 AM - 8:00 PM