Dollar Tree
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About Dollar Tree
Dollar Tree in Troy, MI offers a wide range of products at incredibly low prices, specializing in party supplies, office supplies, and cleaning products. It's a go-to spot for families and small businesses looking to save money while stocking up on essentials.
The atmosphere inside Dollar Tree is typically bustling, with shelves lined with a variety of affordable items. While the store provides a great selection, some customers have expressed concerns about the customer service experience, which can vary.
Located at 2037 Maple Rd, this Dollar Tree is easily accessible and offers ample parking for shoppers. Whether you're stopping by for a quick trip or planning a larger shopping excursion, you'll find it conveniently situated in Troy.
Editor's Review
With an overall rating of 3.4 out of 5 from 199 reviews, Dollar Tree in Troy, MI, appears to be a mixed bag for customers. While many patrons appreciate the affordability and variety of products, a significant number have voiced their frustrations about customer service. As Amy stated, "Wish I could give zero stars," indicating a dissatisfaction that resonates throughout multiple reviews.
Customers often commend the store for its selection of party supplies, cleaning products, and office supplies. The appeal of finding items for just a dollar is undeniable; however, this does not overshadow the consistent complaints regarding the staff. For instance, Dalya Gabbara shared her experience, noting that "Ryan was disrespectful on the phone and hung up on my face." Such interactions detract from the shopping experience.
Moreover, the store is seen as a convenient one-stop shop for essential items, with highlights like frozen foods and health & beauty supplies. Still, the negative feedback reinforces that customer service should be a primary focus for improvement. Ace pointed out, "Also, way too often there's only 1 cashier working which causes really long lines," further adding to the dissatisfaction.
What We Like
- Affordable pricing, with most items at just $1.
- Wide selection of party supplies and office products.
- Availability of frozen and refrigerated foods.
Room for Improvement
- Frequent complaints about rude customer service.
- Long wait times due to insufficient staffing at checkout.
What Customers Are Saying
“Wish I could give zero stars.”
— Amy
“Ryan was disrespectful on the phone and hung up on my face.”
— Dalya Gabbara
“Also, way too often there's only 1 cashier working which causes really long lines.”
— Ace
What to Expect
- Expect a busy store with a variety of affordable products.
- You'll find a wide selection of party and office supplies, along with cleaning and health products.
- Prices are consistently low, making it an attractive option for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓One-stop shop for party supplies
- ✓Wide selection of cleaning products
- ✓Affordable office supplies
- ✓Frozen and refrigerated foods available
Google Reviews
Wish I could give zero stars. The tall skinny (balding - not much hair) male employee who works there is one of the rudest people I’ve come across at this place. Didn’t get his name but he completely ignored and disregarded me as I was waiting to che...
I went into this dollar tree store at 2037 Maple Rd. Troy Michigan 48084 on October 24th at 12:43 p.. I purchased my 9 items with sales associate Mary. As I was putting in my PIN number for my debit card. I accidentally missed a 4th number to my pin...
Ryan was disrespectful on the phone and hung up on my face. I was trying to explain to him what happened with my brother and the balloons that he purchased. This place has horrible customer service. I asked for a manager and he wouldn’t give me the m...
I went to this Dollar Tree store today at 11:20am buying Christmas stuff, there was a very disrespectful lady she’s talking about the customers really bad she has a mental issue and I don't recommend buying from there I’m just wondering where the own...
They sell used/opened perfume and lotion. Also, way too often there's only 1 cashier working which causes really long lines.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye out for seasonal items that can sell out quickly.
Plan your visit during off-peak hours, like mid-morning or mid-afternoon, to avoid crowds.
There's plenty of parking available, so you shouldn't have trouble finding a spot close to the entrance.
Hours
- monday9:00 AM - 10:00 PM
- tuesday9:00 AM - 10:00 PM
- wednesday9:00 AM - 10:00 PM
- thursday9:00 AM - 10:00 PM
- friday9:00 AM - 10:00 PM
- saturday9:00 AM - 10:00 PM
- sunday9:00 AM - 9:00 PM
