Dollar General
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About Dollar General
Dollar General in Bloomington, IL, offers a variety of everyday essentials, from groceries and health products to household items and snacks. It's a convenient stop for those looking to grab items at budget-friendly prices without the hassle of a large supermarket.
While the store boasts a good selection of products, some customers have noted that it can be a bit disorganized. You might find aisles cluttered with boxes and tubs, which can make shopping a bit challenging at times.
Located in a convenient area, Dollar General is easily accessible for residents in Bloomington. It's a great option for quick trips, especially since it's open later than many other local stores.
Editor's Review
Dollar General in Bloomington, IL, scores a solid 3.9/5 based on 309 reviews, but it’s not without its pitfalls. Customers appreciate the variety of items and reasonable prices, with one reviewer noting, 'I like the variety of items, prices are good, convenient location for me.' This is a go-to spot for those looking to snag essentials without breaking the bank.
However, the store's organization leaves a lot to be desired. Multiple reviews lament the messy aisles and clutter, with Pam Hassan stating, 'the store is a hot mess! Unorganized, tubs and boxes in every aisle.' Customer service also gets mixed reviews, with some praising it while others complain about rudeness or lack of staff. For example, Diana Bravo didn't hold back, saying, 'Employees have absolutely horrible customer service qualities.' This inconsistency can make your shopping trip hit-or-miss.
Peak times can lead to empty shelves and disarray, which seems to be chalked up to understaffing and corporate decisions. As Rachel Deitsch pointed out, 'There were definitely quite a few areas with sold out merchandise...' This could deter customers who want a smooth experience.
What We Like
- Good variety of items
- Affordable prices
- Convenient location
Room for Improvement
- Store organization issues
- Inconsistent customer service
What Customers Are Saying
“I like the variety of items, prices are good, convenient location for me”
— Pam Hassan
“Employees have absolutely horrible customer service qualities”
— Diana Bravo
“There were definitely quite a few areas with sold out merchandise...”
— Rachel Deitsch
What Shoppers Say
Based on analysis of 5 customer reviews
“Employees have absolutely horrible customer service.”
“The store is a hot mess! Unorganized, tubs and boxes.”
“Not a bad selection of products!”
“Prices were good, location was easy to find.”
“They never show that their store is open.”
Insider Tips
Call ahead to confirm store hours before visiting.
Visit during off-peak hours for better service.
Be prepared for some disorganization in the aisles.
What to Expect
- Expect a casual shopping experience with friendly customer service.
- You'll find a decent selection of items, although some shelves may be less stocked than others.
- Prices are generally low, making it a budget-friendly option for everyday needs.
Google Reviews
They never show that their store is open or change saying it's closed I've come to the location a ton of times just for them to be closed it's to the point when you might as well call to see if their opened or closed because that's the only way to kn...
Excellent customer service, and not a bad selection of products! There were definitely quite a few areas with sold out merchandise or only one or two items left, which is why I rated 4 stars instead of 5, but this is a transitional time between holid...
I like the variety of items, prices are good, convenient location for me BUT the store is a hot mess! Unorganized, tubs and boxes in every aisle, ugh. Seems like there are always different employees and I go there fairly often. Maybe if they paid bet...
Overall not a bad experience but there was merchandise laying on the floor (hats, signs, ect) merchandise unorganized and in wrong spots. The one employee working was doing the best she could to keep up with the register, cleaning, and stocking but t...
Employees have absolutely horrible customer service qualities. They are extremely rude and disrespectful used inappropriate language and gestures towards customers. This store had no employees available to help with customers who had questions or to ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider going during off-peak hours to avoid crowds.
Check the store's hours before you head out, as there have been reports of inconsistent opening times.
There's usually parking available nearby, but be mindful of possible congestion during busy times.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM