Dollar General
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About Dollar General
Dollar General in El Paso, TX, offers a wide variety of products, including groceries, household items, health and beauty supplies, and seasonal goods. It's a convenient stop for everyday essentials at affordable prices, making it a popular choice for local shoppers.
The store has a friendly and accessible atmosphere, where customers can easily find what they need. While some shoppers have mentioned mixed experiences with staff, many appreciate the helpfulness of the employees and the overall layout of the store.
Located in a central area of El Paso, Dollar General is easily accessible for residents and visitors alike. With ample parking available, it's a convenient spot for a quick shopping trip.
Editor's Review
The Dollar General in El Paso, TX, has garnered a mixed bag of feedback from its customers, painting a picture of a store that shines in some areas while struggling in others. Many shoppers appreciate the array of products available at reasonable prices, with one customer noting, 'I find many things at reasonable prices. Sometimes at a dollar. Home decor, clothing's, makeup etc.' (AZ). This sentiment echoes throughout several reviews, where affordability stands out as a major draw for families looking to stretch their budgets.
However, not all experiences have been positive. Issues with customer service frequently arose, particularly regarding confusion over coupon redemption. One reviewer expressed frustration, stating, 'Poor Customer Service. Coupons offered when doing purchases, are not redeemed...Disappointed Consumer.' (Violet Chavez). This recurrent concern highlights a notable gap in the shopping experience, where customers feel misled, especially during busy hours.
Despite these challenges, the store does have its supporters. A customer praised the friendly employees and remarked on the incredible deals available, saying, 'I bought a bathing suit two pairs of shorts 4 shirts for my grandkids ages 2 to 7 and I paid $10 and change' (Marcela Butts). For shoppers willing to overlook some service hiccups, Dollar General offers a solid option for affordable shopping in El Paso.
What We Like
- Affordable prices on a wide range of products
- Friendly and helpful employees noted by some customers
- Great clearance deals available
Room for Improvement
- Frequent issues with coupon redemption
- Inconsistent customer service experiences
What Customers Are Saying
“I find many things at reasonable prices. Sometimes at a dollar. Home decor, clothing's, makeup etc.”
— AZ
“Poor Customer Service. Coupons offered when doing purchases, are not redeemed...Disappointed Consumer.”
— Violet Chavez
“I bought a bathing suit two pairs of shorts 4 shirts for my grandkids ages 2 to 7 and I paid $10 and change.”
— Marcela Butts
What Shoppers Say
Based on analysis of 5 customer reviews
“Poor Customer Service. Coupons offered... are not redeemed.”
“I find many things at reasonable prices.”
“She followed me around insinuating I was going to steal.”
“Great clearance deals going on right now.”
Insider Tips
Visit during the day for better coupon acceptance.
Check for clearance items for additional savings.
What to Expect
- You'll find a range of products from food to household supplies, all at competitive prices.
- The selection includes everyday essentials, seasonal items, and often unique finds that change regularly.
- Prices are generally low, with many items available for a dollar or close to it.
Google Reviews
This BY NO MEANS is an attack nor criticism on the employee who assisted me. I went this last Saturday thinking I would be able to utilize my $5 off coupon. I went to the register with enough items to get the discount but when the coupon was ran it d...
I find many things at reasonable prices. Sometimes at a dollar. Home decor, clothing's, makeup etc. Great stuff.
I've gone like 5-6 times in the last year and have had a terrible experience. I noticed they introduced a new female middle aged employee with yellow dyed hair. The first time she followed me around insinuating I was going to steal. One time I was st...
Poor Customer Service. Coupons offered when doing purchases, are not redeemed. As a customer, you end up being mislead & cheated out of the store coupon offer. ( More than once) Corporate Customer Service has no compassion over customer either. Mana...
Great friendly employees.. Great clearance deals going on right now... I bought a bathing suit two pairs of shorts 4 shirts for my grandkids ages 2 to 7 and I paid $10 and change
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout of the store to save time.
Consider going during off-peak hours, like mid-morning or early afternoon, to avoid crowds.
There's plenty of parking available, making it easy to stop in for a quick shopping trip.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM