Dollar General
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About Dollar General
Dollar General in Waterboro, ME, offers a variety of everyday essentials, including food, health products, and household items at affordable prices. It's a convenient stop for those looking to stock up on necessities without breaking the bank.
The shopping experience can be hit or miss; some customers have reported issues with checkout processes and staff interactions. While you might find what you need, be prepared for potentially less-than-friendly service, especially close to closing hours.
Located in a central area of Waterboro, this Dollar General is accessible for locals and visitors alike. Parking is usually available, making it easy to pop in for quick shopping trips.
Editor's Review
The consensus among reviewers points to a troubling experience at Dollar General in Waterboro, ME, with an overall rating of just 1.5 out of 5. Several customers highlight a lack of staff and poor customer service as primary concerns. For instance, Lauren Hart remarked, 'What in the heck did I just experience?' after encountering a self-checkout system that only accepts cards, despite having cash. Furthermore, miscommunication about closing hours frustrates customers, as Heaven noted, 'Looked on the website and called earlier… drove 15 minutes to get there at 945 and doors are locked.'
Overall, the issues seem to stem from operational shortcomings and unprofessional staff behavior. Roni Johnson pointed out, 'The men are rude and condescending to women,' indicating a broader problem with customer interactions at this location. While some customers appreciate the store's product selection, the prevailing sentiment suggests a dire need for improvement.
What We Like
- Convenient location
- Wide variety of products
- Affordable prices
Room for Improvement
- Poor customer service
- Inconsistent store hours
- Unclean environment
What Customers Are Saying
“What in the heck did I just experience?”
— Lauren Hart
“Looked on the website and called earlier… drove 15 minutes to get there at 945 and doors are locked.”
— Heaven
“The men are rude and condescending to women.”
— Roni Johnson
What to Expect
- You might encounter some friction during checkout, especially if you're using cash since self-checkout is card only.
- Product selection is generally decent, but availability can vary, so it's good to check if they have what you need before heading in.
- Prices are competitive, but the experience may not always reflect the savings due to service issues.
Google Reviews
What in the heck did I just experience it 4:50pm when I walk in. I find what I’m looking for but I go to check out and self check out is card only ( had cash) The only staff that was working there was on break. No sign saying anything so I look aroun...
Walking in at 8:58 to have the gentleman walking around the store yelling “two minutes before close , one minute before close “ and continuing to snap his fingers at us , was completely rude especially when store doesn’t close until 10 like every dol...
Looked on the website and called earlier in the day to check, both said open until 10pm I drove 15 minutes to get there at 945 and doors are locked!! Seems to be the way dollar general runs things totally unexceptable especially when the store is bar...
I would give this place a zero. The lighting was so dim and the place had next to nothing good in it. Couldn't find any employees.will never be back. Something better should be put in it's spot.
The men are rude and condescending to women. They swear at, argue with, and talk about customers behind their backs - in front of other customers.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be prepared for a no-frills shopping experience and keep your expectations in check.
Try to arrive early in the day, as customer feedback indicates that staff may be less accommodating close to closing time.
Consider checking nearby stores or options if you're looking for a more pleasant shopping experience.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
