Dollar General

In the heart of Fairfax, Vermont, Dollar General stands out as a convenient stop for locals and travelers alike. Many reviewers appreciate the welcoming atmosphere, with comments like Alicia G.'s, who highlighted a 'clean' store and friendly staff that were 'kind enough to go down the aisle' to help her find what she needed. This commitment to customer service appears to be a significant part of the shopping experience at Dollar General.

However, not everything is perfect. A recurring theme among the reviews is the inconsistency in store hours, with Justine Kinerson expressing frustration at arriving just before closing, only to find the doors locked. Kristina Colbert Lourie's similar experience at 6 PM, when she was informed the store was closed despite advertised hours, raises concerns about reliability.

Additionally, some complaints about customer service include experiences like Dana Stowe’s, who faced a cashier unwilling to break a fifty-dollar bill. While many appreciate the personable cashiers, like Kathleen, who remembered Lisa Moscarello's visits, these negative encounters cast a shadow on an otherwise friendly atmosphere. Clearly, while Dollar General shines in terms of cleanliness and helpful staff, there’s work to be done on operational consistency and customer service training.