Dollar General
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About Dollar General
Dollar General in Waterbury, CT, offers a wide range of products including groceries, health items, and everyday essentials at affordable prices. It's a convenient stop for those looking to stock up on household goods without breaking the bank.
The atmosphere in the store is generally welcoming, with employees noted for their friendliness and helpfulness. Customers have commented on the cleanliness of the store, making it a pleasant shopping experience.
Located in a convenient area of Waterbury, Dollar General is easily accessible for locals and visitors alike. There's ample parking available, making it a hassle-free stop for quick shopping trips.
Editor's Review
Dollar General in Waterbury, CT, garners an overall rating of 4.2 out of 5 based on 304 reviews. This score reflects a blend of high praise and notable criticisms. Customers often commend the cleanliness of the store and the friendliness of the staff, with one reviewer, Kevin Wilson, stating that the employees are 'AMAZING' and that they 'take great care of the store.' However, the data tells a different story when it comes to customer service consistency.
Several reviewers reported negative experiences, particularly with newer employees. As one customer noted, 'the customer service at the Fairfield Ave store in Waterbury needs improvement' and remarked on the unprofessionalism of the store manager. Another review emphasized that while the store is convenient, the quality of merchandise is lacking. A customer pointed out, 'the off brand stuff is bad quality, don't even waste your money.' This mixed feedback highlights areas where the store excels while also revealing where improvement is necessary.
What We Like
- Clean and well-maintained store
- Friendly and helpful staff
- Convenient location
Room for Improvement
- Inconsistency in customer service
- Mixed quality of merchandise
What Customers Are Saying
“Gotta love them. Luckily for me it's the closest dollar general to my house but even if it wasn't I would gladly travel further just to be greeted the way I am in that store.”
— Kevin Wilson
“The customer service at the Fairfield Ave store in Waterbury needs improvement. New employees are awful what happened to the other employees they were much more courteous to the store patrons.”
— Reddy (StarPower)
What Shoppers Say
Based on analysis of 5 customer reviews
“The employees are ABSOLUTELY....AMAZING.”
“Its always very very clean.”
“Customer service at the Fairfield Ave store needs improvement.”
“Their prices and merchandise quality is just horrible.”
Insider Tips
Visit when more experienced staff are on duty.
Check your items before leaving to ensure you received everything.
What to Expect
- You'll find a friendly shopping experience with helpful staff ready to assist you.
- The store has a decent selection of products, ensuring you can find what you need for daily living.
- Prices are competitive, allowing you to save money while shopping for essential items.
Google Reviews
There’s a young man working here who is pretty tall, he can use a lesson on how to greet customers. I’ve had two low-quality experiences with him compared to the ones I’ve had with everyone else, and he forgot to give me my items. I asked him a quest...
Nice store, Clean and customer service are good, and they have decent prices..
The employees are ABSOLUTELY....AMAZING. They're always so nice, helpful and welcoming. Even more important they take great care of the store. Its always very very clean. I even asked why they're always so nice and in such great moods and the reply w...
The customer service at the Fairfield Ave store in Waterbury needs improvement. New employees are awful what happened to the other employees they were much more courteous to the store patrons. Based on my most recent experience at that store ~ Do bet...
This store is better kept than most plus staff is friendly. But I'm not a fan of DG in general because their prices and merchandise quality is just horrible. If its name brand- they sell smaller packages of stuff to keep price low , but reality is i...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to explore the layout to familiarize yourself with where items are located.
Visit during off-peak hours, like early morning or late afternoon, to avoid crowds and have a more relaxed shopping experience.
Check out nearby options if you're looking for a quick bite after shopping, as there are several eateries in the vicinity.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM