Dollar General

Dollar General in Middletown, CT, is a mixed bag based on customer reviews. Many patrons appreciate the friendliness and helpfulness of the staff, which is a consistent highlight. "Out of all the Dollar Generals I have ever been to, this is hands down the best one," observed one enthusiastic customer, Sara Weekes. Cleanliness also stands out; another reviewer, Black Cats, praised both the store and the bathrooms, stating it was their best experience at a Dollar General yet.

However, not all experiences are positive. Complaints about the store's organization are common. Emma Conte's review captures this frustration well, as she described her experience of being accused of stealing just moments after entering the store. This incident likely reflects a broader issue of customer service that not only impacts individual experiences but can also affect how the store is perceived in the community.

Balancing these contrasting experiences, Gary Burr noted that he enjoys visiting the store multiple times a week, expressing a desire for improvements like self-checkout to minimize wait times. Overall, while Dollar General has loyal customers who appreciate its convenience and clean environment, there are concerns related to customer treatment and store organization that the management would be wise to address.