Dollar General
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About Dollar General
Dollar General in Fort Smith, AR, is your go-to spot for everyday essentials and groceries at budget-friendly prices. From household items to personal care products, this store aims to cater to a variety of needs for local shoppers.
When you step inside, you'll find a friendly atmosphere, though some customers have noted that the organization of the store could use some improvement. The staff is known for being welcoming and helpful, making your shopping experience feel more like a community visit.
Conveniently located, Dollar General is easily accessible for residents in Fort Smith. Whether you're running errands or just need a quick stop for essentials, you'll find this store conveniently positioned to meet your needs.
Editor's Review
Dollar General in Fort Smith, AR, serves as a popular shopping destination for many local residents. With a solid overall rating of 4.0 out of 5 based on 383 reviews, it appears to resonate well with a significant portion of its customer base. Key strengths include a friendly staff and a well-stocked inventory. As Shawna Williams highlighted, 'Its organized, clean and their inventory is well stocked with all the daily products you'll ever need.' This sentiment is echoed by several other customers who appreciate the attentiveness of employees and the variety of items available.
However, the store does face its share of criticisms. Issues like cleanliness and stock management have been noted frequently. One reviewer lamented that "the merchandise on the shelves [is] not quick enough to make a purchase of what you're wanting to buy." With high foot traffic, it seems that keeping aisles clear and organized is a struggle. Overall, while many praise the store's atmosphere and product diversity, operational challenges remain a point of concern.
What We Like
- Friendly and helpful staff
- Well-stocked inventory
- Convenient services like online shopping and curbside pickup
Room for Improvement
- Issues with cleanliness
- Long checkout lines due to short staffing
- Slow restocking of merchandise
What Customers Are Saying
“Customer service is amazing! They keep their shoppers happy and on a first name basis so they keep coming back!”
— Shawna Williams
“The employees are always nice, friendly and helpful... the only reason it's not a full 5 star is because they are short staffed and the lines are painfully long.”
— Kathryn O'Brian
What Shoppers Say
Based on analysis of 5 customer reviews
“The employees are always nice, friendly and helpful.”
“It's clean. Doesn't smell.”
“This store is a hot mess.”
“Their inventory is well stocked.”
“Customer service is amazing!”
Insider Tips
Visit when the store is less busy to avoid long lines.
Use online shopping and curbside pickup for convenience.
What to Expect
- Expect a friendly shopping experience with helpful staff ready to assist you.
- You'll find a decent selection of everyday items, though some customers mention organization could be better.
- Prices are generally low, making it a great option for budget-conscious shoppers.
Google Reviews
Staff was friendly but this store is a hot mess.
The Dollar general on 71 is the only dollar store I shop at. Masks are a must inside but they also offer online shopping and curbside pickup which is super handy when I'm low on time! Its organized, clean and their inventory is well stocked with all ...
I am at this store all time. I had a lot of kittens and cats at one time and they always had what I needed. The employees are so sweet. They make you feel like your a friend. I have been to a few locations and this is one of the best locations. It's ...
The employees are always nice, friendly and helpful. I absolutely love the supervisor or manager, little short girl with funky hair colors and spunky styles lol she is so over the top friendly and helpful, I look forward to going in and a bit disappo...
These dollar stores are great if you don't like going to Wal-Mart every 4 hrs when they're open! But they can't get the merchandise on the shelves quick enough to make a purchase of what you're wanting to buy. Could use some help in the housekeeping...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be prepared for a bit of a treasure hunt as the layout may vary.
Try to visit during off-peak hours to avoid crowds and have a more relaxed shopping experience.
There's ample parking available, so you shouldn't have trouble finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM