Dollar General
Open Now
About Dollar General
Dollar General in Fort Smith, AR, offers a variety of products ranging from groceries to household essentials at affordable prices. It's a convenient stop for everyday needs, featuring a selection that includes health and beauty items, snacks, and cleaning supplies.
The atmosphere here is generally friendly, with customers often mentioning helpful cashiers and well-stocked shelves. However, some reviews highlight inconsistent customer service experiences, particularly during busy times.
Located conveniently in Fort Smith, this Dollar General is easily accessible for local residents. Its extended hours make it a practical choice for shopping, whether you need something last minute or are planning a weekly grocery run.
Editor's Review
Dollar General in Fort Smith, AR, holds an overall rating of 4.1 out of 5, based on 546 reviews. Despite some negative feedback, the store stands out for its affordability and proximity for many residents. As one reviewer mentioned, "This Dollar General is my go to Dollar General," indicating strong brand loyalty among local shoppers. Yet, the data tells a different story when it comes to customer service.
Recurring complaints spotlight issues with staff professionalism and store organization. For example, one customer remarked, "The Manager at night was not professional at all," hinting at deeper operational challenges. Another review pointed out, "it is hard to go down an aisle," suggesting clutter may be a common problem. These comments imply that while many appreciate the low prices, the shopping experience could be detracted by staff behavior and store layout.
What We Like
- Affordable pricing on everyday items
- Convenient location for local residents
- Wide variety of products available
Room for Improvement
- Inconsistent customer service
- Crowded aisles and cluttered organization
What Customers Are Saying
“This Dollar General is my go to Dollar General.”
— Dawn Riley
“The Manager at night was not professional at all.”
— Gerald Wyninger
“A lot of times at this location it is hard to go down an aisle.”
— Roy Cheshire
What Shoppers Say
Based on analysis of 5 customer reviews
“Spoke to me very nasty with a nasty attitude.”
“Super unprofessional and nothing is ever in stock.”
“It is close to where I live.”
“Shelves stocked well and great experience.”
Insider Tips
Visit during off-peak hours for better service
Be prepared for potential stock issues
What to Expect
- Expect a friendly shopping experience with helpful staff members.
- You'll find a good selection of everyday items at this store, although product availability may vary.
- Prices are typically low, making it a budget-friendly option for your shopping needs.
Google Reviews
Got a little lost looking for certain foods, but cashier was very sweet, shelves stocked well and great experience
The Manager at night was not professional at all. Getting onto her staff in front of customers. Then yelling at a customer that only needed help finding something. But she was to busy getting on to her staff. Very unprofessional she needs to be fired...
Spoke to me very nasty with a nasty attitude. A lot of times at this location it is hard to go down an aisle. One positive thing is that it is close to where I live. A second thing when I first started going there the attitudes of the employees were ...
This Dollar General is my go to Dollar General. Before today I only had one issue with this particular store. And that was when one of the daughters of the cashier who is now a manager came into the store cussing and yelling at her while she was work...
Worst dollar generaI ever. use to like shopping here but now you have people piling in line, one person on register and eberyone else is smoking or just talking. Super unprofessional and nothing is ever in stock.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, familiarize yourself with the store layout to save time.
Try to visit during off-peak hours to avoid crowds, especially if you need assistance.
There's ample parking available, so you shouldn't have trouble finding a spot close to the entrance.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM