Dollar General

Dollar General in Fort Smith, AR, has quickly carved out a niche for itself, yet it finds itself wrestling with some recurring issues that can’t go unnoticed. Many customers appreciate the store's affordability, as it offers a variety of essential items at wallet-friendly prices. However, a consistent theme among the reviews is the frustration with customer service and the store's operational hours. "Very unprofessional customer service...definitely needs to be re-employed with better people," lamented Xandi Buehning, echoing the sentiments of others who feel the staff is not meeting expectations.

It’s not just the service that raises eyebrows; the store's unpredictable hours also leave shoppers scratching their heads. Charlie Nasa pointed out that the “place has the most random hours,” which can be disheartening for anyone hoping to snag a deal. And as if that weren't enough, some customers have experienced being turned away just minutes before closing, as Tracie Birth emphasized, “If I could give zero stars, I would.”

On a more positive note, some patrons have noted the convenience of finding household staples and the competitive pricing, which makes this location appealing for those looking to save a few bucks during their weekly shopping trips. Kandi Cobb even remarked on the variety available, despite her dissatisfaction with a broken AC.