Dollar General

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★★★☆☆3.8
Dollar General in Lake Charles, LA

About Dollar General

Dollar General in Lake Charles, LA, offers a variety of products, from groceries and health items to household goods and seasonal items, all at budget-friendly prices. It's a convenient stop for everyday essentials, making it a go-to for many local shoppers looking for savings.

The atmosphere is a mix of busy convenience and casual shopping, with staff who often greet customers with smiles. However, reviews indicate that some shoppers have faced issues with cleanliness and customer service, which could affect your experience.

Located centrally in Lake Charles, this Dollar General is easily accessible for both locals and visitors. Whether you're driving or walking, you'll find it straightforward to reach, and there's usually parking available nearby.

Editor's Review

Diving into the customer reviews for Dollar General in Lake Charles, LA, it’s clear that this store is a mixed bag. On one hand, many shoppers rave about the friendly staff and the convenient shopping experience. As Kirk Patrick noted, "...this is literally the first Dollar General that I've seen that sold beer (increasing revenue!!! Nice!)!" This adds a unique twist and speaks to the store's variety. Edith Renee' Spencer shares a similar sentiment, stating, "Always a great experience, workers greet me with a smile and are always helpful." These positive interactions stand out as highlights of the shopping experience here.

However, not all reviews paint such a sunny picture. Several customers have pointed out significant issues with cleanliness and service. Clark Everett lamented, "Store was absolutely unacceptable by any standard... It's apparent that there is no leadership at this store..." Such criticisms suggest that while some employees shine, there may be inconsistency in management and operational standards.

The overall consensus leans towards a store that offers a quick and friendly shopping option for everyday essentials, but it’s crucial to manage expectations regarding cleanliness and customer service consistency.

Best for: This store is best for shoppers looking for quick, affordable essentials in a friendly atmosphere.

What We Like

  • Friendly and helpful staff
  • Wide variety of products including unique items like beer
  • Quick shopping experience

Room for Improvement

  • Issues with store cleanliness
  • Inconsistent customer service
  • Some negative interactions with cashiers

What Customers Are Saying

Don't come here. Store was absolutely unacceptable by any standard.

Clark Everett

Always a great experience, workers greet me with a smile and are always helpful.

Edith Renee' Spencer

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Worst hospitality

CleanlinessBelow Average

Store was absolutely unacceptable

AtmosphereGood

Workers greet me with a smile

SelectionGood

They provide these small carts

Best for: Those seeking quick shopping for everyday essentials

Insider Tips

Visit during off-peak hours for better service

Look for new items mid-week

What to Expect

  • You can expect a quick and straightforward shopping experience, especially if you know what you need.
  • The product selection tends to cover a wide range of everyday essentials, though availability may vary.
  • Prices are generally low, making it a budget-friendly option for picking up necessary items.

Google Reviews

Clark Everett
Clark Everett5 years ago
☆☆☆☆

Don't come here. Store was absolutely unacceptable by any standard. Merchandise and trash made navigating the aisles extremely challenging and nearly dangerous. It's apparent that there is no leadership at this store and or that the employees simply ...

SHAQUETTA Adger
SHAQUETTA Adgera year ago
☆☆☆☆

04/20/24 @ 5:37pm I checked out with this guy at the register and he had the worst hospitality , the guy ahead of me asked about some Bluetooth head phones and as he gave the item to the guy you really can tell he didn't want to help him so when I wa...

Edith Renee' Spencer - Reno
Edith Renee' Spencer - Reno7 years ago
★★★★★

Always a great experience, workers greet me with a smile and are always helpful. No long lines at checkout and I'm treated like family. This is my store to shop for everything. I love the in & out quickly, atmosphere. Dollar General beats Walmart han...

Kirk Patrick
Kirk Patrick6 years ago
★★★★★

I gave this place five stars because the staff were extremely helpful and this is literally the first Dollar General that I've seen that sold beer (increasing revenue!!! Nice!)! One cashier literally ran to help me and was extremely kind. Talk about ...

Raul Lorenzana
Raul Lorenzana6 years ago
★★★★

Tonight's please to get a lot of things for a Dollar Plus. Pretty much covers everything from detergent to Kitchen the bathroom the Knicks and knacks. It's very nice and they provide these small carts yes, that I think a great. It's clean the workers...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, try to visit during off-peak hours to avoid crowds.

Be prepared for a mix of product availability, as some items may be out of stock or disorganized.

Consider checking out nearby restaurants or shops after your visit for a complete outing.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews