Dollar General

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★★★☆☆3.8
Dollar General in Lake Charles, LA

About Dollar General

Dollar General in Lake Charles, LA, is your go-to spot for convenience shopping, offering a variety of items ranging from groceries to household essentials. With an assortment of products at budget-friendly prices, it caters to the everyday needs of the community.

The store's atmosphere can be a mixed bag, as some customers have noted issues with organization and cleanliness. However, it's generally a convenient place to pick up items you might need without the hassle of larger grocery stores.

Located conveniently in Lake Charles, Dollar General is easily accessible for locals and visitors alike. Its extended hours make it a practical choice for those looking to shop after work or on weekends.

Editor's Review

Dollar General in Lake Charles, LA, has an overall rating of 3.8/5 based on 365 reviews, which reflects a mixed bag of customer experiences. A recurring theme among shoppers is the store's convenient location and affordable prices. One customer, Marcia Judkins, highlighted that 'they have whatever I am looking for and it is convenient.' This sentiment resonates with many who appreciate the accessibility of the store for daily essentials.

However, the data tells a different story when it comes to store organization and customer service. Negative reviews frequently mention disorganization and a lack of stock for certain items. As noted by Eva Sensat, 'didn't like this place at all...horrible mess and so disorganized.' Additionally, issues around customer service have surfaced, with one shopper expressing discomfort regarding interactions with staff. This indicates that while some employees, like Bernard Riley, receive praise for their professionalism, others contribute to a negative atmosphere.

Despite these drawbacks, many shoppers find value in Dollar General, particularly for quick shopping trips without the crowds of larger retailers. The store could benefit from improving inventory management and staff training to address these recurring concerns.

Best for: This store is best for individuals looking for budget-friendly items without traveling far.

What We Like

  • Convenient location for quick shopping trips
  • Affordable prices on everyday essentials
  • Generally well-stocked store on Prien Lake road

Room for Improvement

  • Disorganized shelves and layout in some locations
  • Inconsistent customer service quality

What Customers Are Saying

'They have whatever I am looking for and it is convenient.'

Marcia Judkins

'Didn't like this place at all...horrible mess and so disorganized.'

Eva Sensat

'Manager never has same personally. Not a good atmosphere...'

Jacquie Pence

What Shoppers Say

Based on analysis of 5 customer reviews

CleanlinessMixed

the store on Prien Lake road is usually very organized

StaffBelow Average

Manager never has same personally.

AtmosphereBelow Average

Not a good atmosphere and honestly I don't enjoy going.

SelectionMixed

we don't stock that item.

Best for: Customers seeking affordable prices but variable shopping experiences.

Insider Tips

Visit when Bernard Riley is working for better service

Choose cleaner locations for a more pleasant shopping experience

What to Expect

  • Expect a variety of everyday essentials at affordable prices.
  • You may find a diverse selection of products, but be prepared for some disorganization.
  • Prices are generally low, making it a good option for budget-conscious shoppers.

Google Reviews

Katie red
Katie red3 weeks ago
☆☆☆☆

If y’all know y’all have a penny shortage just like the rest of the world you had to round up or you give me my money back I’m not donating to your company. Y’all already make so much money off of us so therefore y’all need to get with the program an...

Eva Sensat
Eva Sensat5 years ago
☆☆☆☆

Didn't like this place at all...horrible mess and so disorganized...

Avrin Kelly
Avrin Kellya year ago
☆☆☆☆

So I'm shopping for a few things I need at this dollar general yesterday. I ask a woman of color with long dreadlocks where I can find a certain item. She replies with "we don't stock that item." OK, cool. I understand that Dollar General has limited...

Jacquie Pence
Jacquie Pence7 years ago
★★☆☆☆

Manager never has same personally. I dont know if shes prejudiced r what... Not a good atmosphere and honesty I dont enjoy going in there when she is there. Bernard Riley is kind, hard worker n a professional.He is the reason i go there.

Marcia Judkins
Marcia Judkins6 years ago
★★★★

I visit the Dollar General store on a regular basis. They have whatever I am looking for and it is convenient. The store on Prien Lake road is usually very organized and clean unlike some of the other stores. I enjoy shopping at this Dollar General.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, keep in mind that the layout may not be as organized as bigger stores.

Consider visiting during off-peak hours to avoid crowds and potential mess.

There's usually ample parking available, so you shouldn't have trouble finding a spot.

Hours

  • monday7:00 AM - 9:00 PM
  • tuesday7:00 AM - 9:00 PM
  • wednesday7:00 AM - 9:00 PM
  • thursday7:00 AM - 9:00 PM
  • friday7:00 AM - 9:00 PM
  • saturday7:00 AM - 9:00 PM
  • sunday7:00 AM - 9:00 PM

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Customer Reviews