Family Dollar
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About Family Dollar
Family Dollar in Monroe, LA, is a discount store that provides a range of groceries, household supplies, and seasonal items, all at competitive prices. They aim to meet everyday needs while keeping affordability at the forefront of their offerings.
The shopping experience can vary, as some customers have reported issues with service, particularly regarding staff interactions. Despite this, the store does offer a variety of products that cater to essential needs and seasonal occasions.
You'll find Family Dollar conveniently located in Monroe, making it accessible for local shoppers. The store's layout is designed for easy browsing, allowing customers to quickly find what they're looking for.
Editor's Review
Family Dollar in Monroe, LA, has a reputation that’s as mixed as a bag of chips. On one hand, shoppers appreciate the low prices on name brand snacks and the regular arrival of new inventory. As Lisa Marie Biedenharn pointed out, 'their prices are fairly cheap.' That's something I can definitely relate to, especially when you're trying to stretch a dollar. Beyond just snacks, they also offer seasonal items for various occasions, which keeps the store fresh and aligned with what customers might need throughout the year.
However, the sunny side of this store is often overshadowed by the clouds of customer service issues. Several reviews repeatedly highlight rude interactions with staff. For instance, Jericho Shiloh expressed frustration, stating, 'I will never ever ever ever be back.' That stark statement reflects a sentiment shared by many who feel their experiences were marred by unhelpful or dismissive employees. It seems like the atmosphere can sometimes feel more hostile than welcoming, making a quick grocery run a bit of a gamble.
This dichotomy leaves potential customers wondering what they might encounter on their visit. While the discounts and organic produce are certainly appealing, the consistency of customer service has raised eyebrows and concerns.
What We Like
- Low prices on name brand snacks
- New inventory every Tuesday
- Seasonal items for every occasion
Room for Improvement
- Rude customer service reported by multiple reviewers
- Inconsistent employee knowledge about products
- Dissatisfaction with returns and store policies
What Customers Are Saying
“I will never ever ever ever be back.”
— Jericho Shiloh
“Their prices are fairly cheap but the employees at this location don’t know a damn thing about anything.”
— Lisa Marie Biedenharn
What to Expect
- You can expect a mix of essential groceries and household items, though customer service may not always meet expectations.
- There's a good selection of seasonal items and closeout deals, making it a suitable stop for various occasions.
- Prices are competitive, and they also offer Smart Coupons for additional savings on your purchases.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every special occasion
- ✓Competitive prices on name brand snacks
Google Reviews
Store not open at nine. Manager said she had to go to a lot of banks and the store is not gonna be open at nine and she will have it open when she has it open. Rude, Rude, Rude. She needs to be removed. Zero Stars. I also downloaded the app in hopes...
Manager is very rude. They have no signs saying you can't return an unopened phone charger after 7 days and then told me 2 weeks was having it over a month. When said excuse me to ask for the corporate number, she responded by saying, "what do you wa...
Do Not Shop Here! The employees ignore the customers. I kindly said hello to a lady employee (who was on her personal cell phone texting), she not only did not acknowledge me,, she ignored me! After unloading my shopping basket I put the basket in a...
I could only post this by giving a star but my actual rating is NO stars due to my friend and I went into this location to shop with items already in buggy and arms and an employee took the buggy from us saying they were using it and we couldn't use ...
I have to say their prices are fairly cheap but the employees at this location don’t know a damn thing about anything. I asked the lady what percentage off the Christmas products were and she told me that she doesn’t know she just works there..
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be prepared for a potentially busy atmosphere and varying customer service experiences.
Try to visit early in the day when the store opens, as there have been reports of delays in store opening times.
Look for nearby parking options, as the store can get busy, especially on days with new inventory arrivals.
Hours
- monday9:00 AM - 9:00 PM
- tuesday9:00 AM - 9:00 PM
- wednesday9:00 AM - 9:00 PM
- thursday9:00 AM - 9:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday9:00 AM - 9:00 PM