Dollar General
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About Dollar General
Dollar General in Gadsden, AL offers a variety of products, including groceries, health items, and household essentials at affordable prices. It's a convenient stop for everyday necessities, making it a popular choice among locals.
The store atmosphere can be a mixed bag, with some customers reporting issues with customer service and product organization. Despite these concerns, many appreciate the accessibility of items and the low prices that Dollar General provides.
Located on 11th Street, Dollar General is easy to find and has ample parking available for customers. Its central location makes it a convenient option for quick shopping trips or grabbing last-minute items.
Editor's Review
Dollar General in Gadsden, AL, has become a point of contention among locals, as highlighted by its mixed reviews and an overall rating of 3.8 out of 5. While many appreciate the store's accessibility and variety of products, a significant number of customers express frustration with poor service and disorganization. As Christian O. lamented, 'I will never ever come back to this store,' citing a rude cashier as a primary reason for his disdain. Such sentiments were echoed by Mary Smith, who criticized the lack of proper pricing and an overwhelming mess. These issues seem to stem from a shortage of staff, which many reviewers, like Paige Moon, pointed out. She noted, 'They need to hire more help,' highlighting that the cashiers often appear overworked and scattered.
Despite these challenges, the store remains a go-to for many in the area due to its location and convenience. It caters to individuals looking for quick, low-cost shopping options, especially for basic necessities. Still, the chaotic environment and customer service complaints make it hard for some shoppers to feel comfortable returning.
What We Like
- Convenient location for local shoppers
- Wide variety of low-cost products
- Frequent stock updates
Room for Improvement
- Inconsistent customer service
- Store organization often leaves much to be desired
What Customers Are Saying
“I will never ever come back to this store.”
— Christian O.
“They need to hire more help.”
— Paige Moon
“Most shelving has no pricing and if it did I'm sure it would be in the wrong spot.”
— Mary Smith
What Shoppers Say
Based on analysis of 5 customer reviews
“Horrible customer service, I paid with cash and card”
“It is always disorganized and the staff here are very overworked.”
“Out of stock on both of them.”
“It starts with upper management.”
Insider Tips
Visit during off-peak hours to avoid crowds.
Be prepared for potential stock shortages.
What to Expect
- Expect a straightforward shopping experience, though customer service may vary.
- The product selection includes a mix of groceries, household items, and personal care products.
- Prices are typically low, making it a budget-friendly option for shoppers.
Google Reviews
Horrible customer service, I payed with cash and card she impatiently explained how I do that with a whole attitude. I asked if she had a barcode for the waters or do I need to pick it up and scan it. She said with an attitude and laughed “ yes I hav...
OMG .This is the worst shop for everything,customer service ,stocking absolutely insane . Most shelving has no pricing and if it did I'm sure it would be in the wrong spot . New stock all over tripping hazards . I was in retail management for 40 yr...
The manager Caucasian fm with long dark hair at the 11th Street Dollar General in Gadsden, AL exited the door really urgently yesterday Sunday July 14 2024 and jammed my wrist as I was reaching for the door and she shoved it open very hard carrying a...
7:55 am crowded parking lot with people waiting to get in. 8:00am shopped for two items and out of stock on both of them. Store was a mess.
Normally I enjoy shopping at the Dollar General Store but this one has to be the worst one by far. It is always disorganized and the staff here are very overworked. They need to hire more help. I would give a better review if the cashier would actual...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be prepared for a busy store layout and check for sales on seasonal items.
Try visiting during off-peak hours, like early mornings or late afternoons, to avoid crowds.
There's parking available, but be mindful of the store's busy times when planning your visit.
Hours
- monday7:00 AM - 9:00 PM
- tuesday7:00 AM - 9:00 PM
- wednesday7:00 AM - 9:00 PM
- thursday7:00 AM - 9:00 PM
- friday7:00 AM - 9:00 PM
- saturday7:00 AM - 9:00 PM
- sunday7:00 AM - 9:00 PM