Dollar General
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About Dollar General
Dollar General in Tuscaloosa, AL, offers a variety of products including groceries, household items, and health supplies, making it a convenient stop for everyday needs. Whether you're looking for snacks, cleaning products, or personal care items, you can find affordable options here.
The atmosphere at this Dollar General can vary, with some customers noting that the store often appears messy. While many appreciate the low prices, experiences with customer service have been less than stellar according to recent reviews.
Located on Skyland Blvd, the store is easily accessible for residents and visitors alike. It's a straightforward place to pop in for a quick shopping trip, although parking can sometimes be limited during peak hours.
Editor's Review
Tucked away in Tuscaloosa, AL, Dollar General attempts to be a go-to shopping destination for everyday essentials. However, a closer look at customer reviews reveals a mixed bag of experiences. Some shoppers, like Erik Maceda, express their disappointment with the service, stating, 'Worst customer service, you could have helped me out but you looked me straight in the face and said no.' Many also find the store's upkeep lacking, with Janise Harris lamenting about rudeness and the 'foul odor' that permeates the aisles.
Customers frequently note issues with cleanliness and employee interactions. Markeitta Nora's warning about potential cash skimmers suggests a need for extra caution, especially during evening visits. Despite these recurring complaints, some patrons appreciate the convenience of the location. If you're in a bind, the variety of budget-friendly items might just save the day.
What We Like
- Conveniently located for quick shopping trips
- Budget-friendly prices on everyday items
- Wide variety of essential goods
Room for Improvement
- Customer service can be hit-or-miss
- Store cleanliness leaves much to be desired
- Frequent complaints about odors and pests
What Customers Are Saying
“Worst customer service, you could have helped me out but you looked me straight in the face and said no.”
— Erik Maceda
“The odor is foul. ... Didn't say have a good day.”
— Janise Harris
What Shoppers Say
Based on analysis of 5 customer reviews
“Employees should be TERMINATED for the RUDE service”
“It's infested with flies and gnats”
“Worst customer service, you could of helped me out”
“The door was locked at 9:28, when they don’t close til 10”
Insider Tips
Bring cash — card machine can be unreliable
Avoid shopping late at night for safety concerns
What to Expect
- Expect a budget-friendly shopping experience with a wide variety of products.
- The selection can be hit or miss, so be prepared for some items to be out of stock.
- Prices are typically low, making it a good option for those looking to save money on everyday items.
Google Reviews
Definitely should consider closing this location. The employees are awful the store is always a mess and if you are not using cash, you might want to reconsider; especially if shopping there at night; you the run this risk of your information being s...
Worst customer service, you could of helped me out but you looked me straight in the face and said no.
I visited store number 1717 skyland Blvd. The employee was very rude. The odor is foul. She didn't greet the customer in front of me, nor did she greet me when it was my time to be waited on. Didn't thank either one of us. Didn't say have a good day....
Went her and the door was locked at 9:28, when they don’t close til 10!!!
Shut it down its infested with flies and gnats‼️ Employees should be TERMINATED for the RUDE Disrespectful service‼️
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, check the store layout to find what you need quickly.
Try to shop during non-peak hours to avoid crowds and ensure a smoother experience.
Look for nearby parking options, as the lot can get busy, especially in the evenings.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM