Dollar General

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★★★★4.0
Dollar General in Dothan, AL

About Dollar General

Dollar General in Dothan, AL, is a convenient stop for a variety of everyday essentials, including groceries, household items, and health products. They offer a wide range of products at budget-friendly prices, making it a great option for those looking to save money.

The atmosphere in this Dollar General can be a bit mixed; while many customers appreciate the friendly service from staff, some have noted disorganization in the store. Shoppers often find a welcoming environment, but it can feel crowded with merchandise at times.

Located in Dothan, this Dollar General is easily accessible and offers ample parking for customers. It's a convenient place to stop for quick shopping trips, especially if you're in the area and need to pick up a few items.

Editor's Review

Stepping into the Dollar General in Dothan, AL, feels a bit like visiting your favorite uncle's house: familiar, a bit cluttered, but with a warmth that makes you feel at home. Many customers have echoed this sentiment, with one reviewer, Jeremy Bowling, declaring it 'the most friendly Dollar General' he’s ever visited. The friendliness of the staff is a highlight, making it a place where you might just have a pleasant chat while picking up some snacks. However, this welcoming atmosphere isn't universal.

While some shoppers rave about the clean and organized aisles, like Somuri PukVan, who mentioned enjoying her shopping experience lately, others have reported a different reality. Issues with organization and customer service have popped up repeatedly. Jessica Terrell expressed frustration over a price discrepancy and a lack of honor for clearance items, saying, 'If a price is on there it should be honored.' Such complaints have surfaced, illustrating a troubling inconsistency in service that can overshadow the positive experiences.

It’s intriguing how a single visit can vary so greatly. For every glowing review about the friendly cashiers, there’s a contrasting account of poor treatment from some staff. Julie Grooms' experience highlights this, noting that despite her disability making the store's proximity important, she'd prefer to shop elsewhere due to the unfriendly clerks. The store has a solid 4.0 rating from 135 reviews, which suggests that while many enjoy their visits, the recurring issues can’t be ignored.

Best for: This Dollar General is best for local residents looking for a quick and friendly shopping experience.

What We Like

  • Friendly staff who create a welcoming atmosphere
  • Convenient location for local shoppers
  • Great selection of snacks and household items

Room for Improvement

  • Inconsistent customer service experiences
  • Store organization can be lacking at times

What Customers Are Saying

'This is honestly the most friendly Dollar General that I've ever been in.'

Jeremy Bowling

'If a price is on there it should be honored.'

Jessica Terrell

'I have a nice time shopping here lately. It's clean and organized when I go in.'

Somuri PukVan

What to Expect

  • Expect a friendly shopping experience, with staff eager to assist you.
  • The product selection includes groceries, household items, and health products, but be prepared for some aisles to be cluttered.
  • You'll find competitive pricing on many items, making it a budget-friendly option for your shopping needs.

Google Reviews

Jeremy Bowling
Jeremy Bowlinga year ago
★★★★★

This is honestly the most friendly Dollar general that I've ever been in. The lady that works here was so nice and friendly and made sure that I had everything that I needed. The store is average size for your typical Dollar general but there is plen...

Jessica Terrell
Jessica Terrell2 years ago
☆☆☆☆

The Assistant Manager has horrible customer service and doesn't honor prices on items in the clearance section. I've never had any issues with any DG until this morning. I found 2 items in the clearance section that had a hand written price on a stic...

Barbara Rivera
Barbara Riveraa year ago
☆☆☆☆

This store is always disorganized with pallets of merchandise all over the place so much that it's hard to push a cart around the store. Also, they have merchandise priced at the isles but when they ring up at the register most items are $.50 to $3 m...

Julie Grooms
Julie Grooms5 years ago
★★☆☆☆

I go to this store because I am severely disabled and it's convenient to my home and the prices are very reasonable, however, if I had other choices, I would rather go somewhere else. The clerk's are the rudest and unfriendlyest people I have ever me...

Somuri PukVan
Somuri PukVana year ago
★★★★★

I have a nice time shopping here lately. It's clean and organized when I go in and I appreciate how nice the cashier is when she checks me out.

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, take your time to explore the store layout, as it may be a bit disorganized.

Try to visit during off-peak hours to avoid crowds and have a more pleasant shopping experience.

There's plenty of parking available, so you won't have to worry about finding a spot when you arrive.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews