Dollar General

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★★★★4.2
Dollar General in Dothan, AL

About Dollar General

Dollar General in Dothan, AL, offers a wide range of products, including groceries, health items, and household essentials at budget-friendly prices. It's a convenient stop for anyone looking to stock up on everyday items without breaking the bank.

The atmosphere in this Dollar General is generally welcoming, with aisles that are usually well-stocked. However, some customers have mentioned occasional issues with customer service, particularly during busy hours.

Located in a convenient area of Dothan, this Dollar General is easily accessible for both locals and visitors. Ample parking is available, making it a straightforward stop whether you're running errands or just need a quick shopping fix.

Editor's Review

The Dollar General in Dothan, AL, holds an overall rating of 4.2 out of 5, a reflection of its generally positive reception by customers. However, the data shows a stark divide in experiences. While many patrons praise the store for its well-stocked aisles and helpful employees, some customers report significant frustrations with management, particularly regarding customer service incidents. For instance, as Cory lamented, 'If you need cash back, don't go to this store.' This sentiment is echoed in other reviews highlighting issues with management's attitude towards customers, such as John-Rusty Coy Cook, who noted that the manager was 'kind of rude' when refusing to help a customer needing change.

On the brighter side, positive reviews frequently mention the store's stock of products, especially sugar, which 'flies off the shelves,' according to A K. The consistent availability of items seems to be a strong point for the store, leading many to recommend it for quick shopping trips. Additionally, one pleased customer, Tim Nowlin, emphasized the exceptional service provided by a specific employee, Claudia, stating, 'that store is 10 times better than Gordon.'

Best for: This store is best for quick shopping trips and those looking for staple items at affordable prices.

What We Like

  • Well-stocked inventory
  • Helpful employees
  • Convenient location

Room for Improvement

  • Customer service issues
  • Limited cash back options

What Customers Are Saying

If you need cash back, don't go to this store

Cory

The manager wouldn't exchange a dollar bill for 4 quarters

John-Rusty Coy Cook

The store is 10 times better than Gordon

Tim Nowlin

What to Expect

  • You'll find a range of products from snacks to cleaning supplies, making it a one-stop shop for many essentials.
  • The store is usually well-stocked, though popular items like sugar can sell out quickly, so it's good to grab them when you see them.
  • Pricing is competitive, with most items available for a dollar or just slightly more, providing good value for budget shoppers.

Google Reviews

Cory
Cory6 months ago
☆☆☆☆

If you need cash back, don't go to this store it's the only Dollar General that won't give cash back.What a waste of a trip will not be back the new. Management sucks, they don't treat their customers good. They will let people still shop in front of...

A K
A K2 months ago
★★★★★

Usually well stocked, but get that sugar when you can because it flies off the shelves.

John-Rusty Coy Cook
John-Rusty Coy Cook5 years ago
★★☆☆☆

The manager wouldn't exchange a dollar bill for 4 quarters for a lady in front of me, while in the checkout line. He was kind of rude about it, and I don't see the harm in giving change for someone so that they can buy a soda out of the drink machine...

mat king
mat kinga year ago
☆☆☆☆

They refused me a diabetic to use the bathroom which left me embarrassed and I told them I was diabetic and I am a veteran and I informed them about Ally’s Law allowing certain people with medical conditions to the bathroom even if they only have an ...

Tim Nowlin
Tim Nowlin6 years ago
★★★★★

I cant believe it yall have one of best employees there th moved from Gordon dollor store but its worth the drive and dont blame here from moving the manger there should be ashamed of here self claudia is great employee and glad see her at gr...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, be prepared for a variety of products laid out in a straightforward shopping format.

Consider visiting during off-peak hours, like mid-morning, to avoid long lines and get better service.

There's plenty of parking available, so you won't have to worry about finding a spot, especially during busier shopping times.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews

Dollar General in Dothan, AL - Hours, Reviews