Dollar General
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About Dollar General
Dollar General in Spartanburg, SC, is your go-to spot for affordable everyday essentials. They offer a wide range of products including groceries, household items, health and beauty supplies, and even some seasonal goods.
The atmosphere is typically casual and laid-back, but customer service can be hit or miss according to some reviews. While you'll find some friendly faces, others may not greet you warmly, which can impact your shopping experience.
Conveniently located in Spartanburg, this Dollar General is easily accessible for locals and visitors alike. Plenty of parking is available, making it a quick stop for anyone in need of budget-friendly shopping.
Editor's Review
The reviews for Dollar General in Spartanburg, SC, reveal a stark divide between customer expectations and the reality of their shopping experience. With an overall rating of 3.9 out of 5, the store garners both praise and frustration, but the negative reviews seem to paint a more compelling picture. As Kross K. remarked, "This place is a hot mess and rules may change depending on what employee you get." Such comments suggest inconsistency in customer service and a lack of adherence to corporate policies.
Many reviews highlight a troubling pattern of inadequate staffing. Jess L. noted, "I had to find a cashier after waiting for 5 minutes at the register," which indicates a broader issue of operational inefficiency. While it’s common to encounter busy stores, the lack of staff can lead to poor customer interactions and extended wait times, which are recurring complaints among patrons.
Despite these concerns, there are aspects that some customers appreciate. For instance, Polly B. acknowledged that the store was still recovering from a fire, suggesting that the staff may be dealing with more than just everyday challenges. However, this does not excuse the overall cleanliness and organization noted by many customers, which often fell short of expectations.
What We Like
- Affordable prices on everyday items
- Wide variety of products available
- Convenient location for quick shopping trips
Room for Improvement
- Inconsistent customer service
- Store organization and cleanliness issues
What Customers Are Saying
“This place is a hot mess and rules may change depending on what employee you get.”
— Kross K.
“I had to find a cashier after waiting for 5 minutes at the register.”
— Jess L.
“The store itself was a mess but in the store’s defense a fire had occurred inside the store a month or so prior.”
— Polly Barnette
What Shoppers Say
Based on analysis of 5 customer reviews
“I had to find a cashier after waiting for 5 minutes”
“The store itself was a mess”
“What do you want?”
“They were closed early at 5:57”
Insider Tips
Be prepared to find your own cashier
Check store hours before visiting
What to Expect
- You might have to wait a bit for assistance, especially during busy times.
- The store has a decent selection of products, though availability might fluctuate.
- Prices are generally low, making it a cost-effective option for everyday needs.
Google Reviews
I was doing a return with receipt. The lady said because I didn’t buy it from this location it will mess up their inventory. That’s not corporate policy that’s not my problem. I’ve spoken to corporate they said you can’t tell a customer they can’t ge...
I had to find a cashier after waiting for 5 minutes at the register. I had to flag my own cashier. Instead of greeting me. I was asked. What do you want? There is customer service rules. You are supposed to follow and being friendly and approachable....
They were closed early at 5:57
This is the trashiest Dollar General Ive ever been in! To start with, it is very difficult to maneuver through this store between the workers car sitting out in the way, and Isles not being clear. One woman was stocking the freezer and when I walked ...
The store itself was a mess but in the store’s defense a fire had occurred inside the store a month or so prior to me shopping there. The store was still in a messy state. When I walked into the store I was stunned to see an employee was drinking a s...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to browse the layout to find your items more easily.
Try to visit during non-peak hours to avoid long waits at the register.
There's often nearby parking available, but it can get crowded, so arrive a bit earlier if you can.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM