Dollar General
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About Dollar General
Dollar General in Spartanburg, SC, is a convenient one-stop shop for a variety of everyday essentials. They offer a wide selection of groceries, household supplies, and personal care items, all at affordable prices.
The store tends to have a casual atmosphere, though some customers have reported issues with stock organization and customer service. While many appreciate the low prices, others have expressed concerns about the friendliness of the staff and the management's responsiveness.
Located in a busy area of Spartanburg, this Dollar General is easily accessible for both locals and visitors. Ample parking is available, making it convenient to pop in for a quick shopping trip.
Editor's Review
The consensus around Dollar General in Spartanburg, SC, tells a tale of frustration mixed with occasional praise. With an overall rating of 3.8 out of 5 based on 448 reviews, the store faces significant criticisms, particularly regarding customer service and operational issues. As Brittany Mcswain put it, 'You walk past a whole line of people to stock your store while people are waiting in line.' This sentiment resonates with many who mention long waits and understaffing as major drawbacks.
Furthermore, instances of poor management decisions have left a sour taste. One reviewer, Dee, expressed discontent over a price discrepancy, stating, 'The manager NEVER FOLLOWED UP WITH ME!!' Such feedback suggests that management issues are not just isolated incidents but rather indicative of a larger problem.
Despite these challenges, some customers do commend the staff for their efforts amid difficult circumstances. For example, Malika Black noted that 'the cashiers do their best with the raggedy cash registers that they have,' highlighting the dedication of the workers. However, the store's repeated operational failures lead to a lack of customer satisfaction that cannot be overlooked.
What We Like
- Convenient location for quick shopping
- Friendly cashiers who try their best
- Affordable pricing on a variety of products
Room for Improvement
- Poor management and follow-up on customer concerns
- Frequent operational issues with cash registers
- Long wait times during busy hours
What Customers Are Saying
“You walk past a whole line of people to stock your store while people are waiting in line.”
— Brittany Mcswain
“The manager NEVER FOLLOWED UP WITH ME!!”
— Dee
“The cashiers do their best with the raggedy cash registers that they have.”
— Malika Black
What Shoppers Say
Based on analysis of 5 customer reviews
“The manager not friendly”
“Manager NEVER FOLLOWED UP WITH ME”
“1 out of 3 cash registers working”
“Behavior was cruel and completely unacceptable”
Insider Tips
Be prepared for long wait times due to cash register issues
Contact corporate for unresolved customer service issues
What to Expect
- Expect a basic shopping experience with a focus on essential products.
- You'll find a range of items, but some customers have noted that stock placement may be confusing.
- Prices are generally low, making it a good option for budget-conscious shoppers.
Google Reviews
The Merchandise is stocked in the wrong area with the wrong prices ,the manager not friendly,also if you don’t have the correct change to give back to the customer please let it be known before you give the incorrect change back🙄🧐
Follow up... The manager NEVER FOLLOWED UP WITH ME!! I will be contacting corporate! Management needs to be upgraded to a different manager.. Micah & kayden were great!! The website had a product for $2.50 they're were two available in the store and ...
Person running store at this time needs to be fired you walk past a whole line of ppl to stock your store while ppl are waiting in line .. only to tell customers you'll be there when your ready smh I get being alone but have some type of respect for ...
This store is horrible! The cashiers do their best with the raggedy cash registers that they have. Dollar general should be ashamed. There was 1 out of 3 cash registers working because they were broken and the one that was working had to be unplugged...
I witnessed an extremely upsetting incident at this Dollar General location. A cashier—white, with long black curly hair and a much heavier build—verbally attacked a man with special needs who was short on money for his items. She yelled and cursed a...
Reviews from Google
Frequently Asked Questions
Visiting Tips
Check the store layout before you go in, as some products may not be where you'd expect them.
Consider visiting during off-peak hours to avoid long lines and potential wait times.
There's plenty of parking available, so you won't have to worry about finding a spot.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM