Dollar General

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Dollar General in Ocala, FL

About Dollar General

Dollar General in Ocala, FL, offers a variety of everyday essentials at affordable prices. You'll find groceries, health and beauty products, cleaning supplies, and some seasonal items, making it a convenient stop for quick shopping needs.

The atmosphere can feel a bit chaotic, often with merchandise piled high and staff busy stocking shelves. However, the employees are generally friendly and helpful, which can make your shopping experience more enjoyable despite the clutter.

Conveniently located in Ocala, this Dollar General store is easily accessible for locals and visitors alike. Ample parking is usually available, making it easy to pop in and out.

Editor's Review

The Dollar General in Ocala, FL, boasts a solid overall rating of 4.1/5 based on 340 reviews, but the customer experience at this store reveals a mix of satisfaction and frustration. While many shoppers appreciate the affordability and variety of products, a significant number express dissatisfaction with customer service. As one reviewer noted, 'I understand that corporations have policy and procedures... I'm appalled at the way I was addressed by an employee,' highlighting a common complaint about staff interactions.

Conversely, positive feedback shines through with remarks like, 'Store is really coming into shape. Friendly and helpful staff,' which suggests recent improvements. The store's range of seasonal items also garners attention, as evidenced by reviews mentioning discounts on Valentine's and Christmas products. However, issues such as disorganization and staff stress levels frequently surface; Elena Christinne commented on the 'messy' environment, suggesting that while the store is stocked with goods, it can be overwhelming.

Best for: Budget-conscious shoppers looking for a variety of products.

What We Like

  • Friendly and helpful staff
  • Good selection of seasonal products
  • Affordable prices on everyday items

Room for Improvement

  • Customer service issues reported by multiple people
  • Store organization can be chaotic

What Customers Are Saying

β€œ'If I could give a negative star I would! Extremely disappointed!'”

β€” Tabitha

β€œ'Store is really coming into shape. Friendly and helpful staff... great sales on Valentine's and Christmas rollover candy...'”

β€” coolin with laura

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

β€œStaff is busy stocking the shelves, and they're nice”

Customer ServiceBelow Average

β€œI was appalled at the way I was addressed”

CleanlinessBelow Average

β€œit's always messy”

Product QualityBelow Average

β€œthe iron did not work, wouldn't even heat up”

AtmosphereMixed

β€œYou can get lost in merchandise”

Best for: Shoppers seeking budget-friendly finds but prepared for mixed service experiences

Insider Tips

Visit for seasonal sales like Valentine's and Christmas

Be prepared for a cluttered shopping experience

What to Expect

  • Expect a varied selection of products that can change frequently, so there's often something new to find.
  • You'll encounter a mix of popular brands and generic options, all priced to be budget-friendly.
  • Value for money is a big draw here, with many items priced at just a dollar or a few dollars more.

Google Reviews

Tabitha
Tabitha3 months ago
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If I could give a negative star I would! Extremely disappointed! My daughter bought an iron there it did not work, wouldn't even heat up! They would not take it back even though I looked up their return policy before hand and took it to the correc...

Elena Christinne
Elena Christinne2 years ago
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Why is it that all Dollar General have this vibe? You can get lost in merchandise and buy things you didn't even need. However, it's always messy. Staff is busy stocking the shelves, and they're nice and helpful, but you can sense that they're reall...

coolin with laura
coolin with laura2 years ago
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Store is really coming into shape. friendly and helpful staff.new and exciting products arriving and great sales on valentines and Christmas rollover candy... 25-50% off and watermelon products are in stores now.

Laurie Karp
Laurie Karp7 months ago
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I understand that corporations have policy and procedures. I suggest there is further customer service module training per new hire and ongoing further employment. As a frequent customer I'm appalled at the way I was addressed by an employee in the p...

Michael Howard
Michael Howard6 years ago
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I stopped by for a drink and I also had to make a pit stop. fortunately the cashier was nice about handling over the key to the restroom. My drink was nice and cold and I was in and out in just a few minutes. Nice people at dollar General and I will ...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, take a moment to familiarize yourself with the layout, as it can be a bit cluttered.

Try to visit during off-peak hours to avoid the busiest times when staff are stocking shelves.

Look for nearby parking options, as the lot can fill up quickly during peak shopping times.

Hours

  • monday8:00β€―AM - 10:00β€―PM
  • tuesday8:00β€―AM - 10:00β€―PM
  • wednesday8:00β€―AM - 10:00β€―PM
  • thursday8:00β€―AM - 10:00β€―PM
  • friday8:00β€―AM - 10:00β€―PM
  • saturday8:00β€―AM - 10:00β€―PM
  • sunday8:00β€―AM - 10:00β€―PM

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Customer Reviews