Dollar General
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About Dollar General
Dollar General in Gainesville, FL, offers a variety of everyday items, from groceries and snacks to household essentials and health products. With a focus on affordability, it's a go-to spot for budget-conscious shoppers looking to make their dollars stretch.
The atmosphere can be a bit cluttered, with boxes and items waiting to be shelved, which can make it challenging to move around at times. However, many customers appreciate the friendly service from the staff, who are often willing to help when needed.
Conveniently located, Dollar General is easily accessible for local residents. Its extended hours make it a practical choice for those needing to pick up a few things after work or during the weekend.
Editor's Review
Dollar General in Gainesville, FL, stands out for its convenience, but the customer experience is mixed at best. With an overall rating of 3.9/5 based on 670 reviews, many shoppers appreciate the proximity of the store, especially in urgent situations. 'It's really convenient in a pinch,' remarked Jeff Marr. However, the data tells a different story when it comes to customer service and store organization. Multiple reviewers noted cleanliness issues and a lack of basic amenities. For example, one customer lamented, 'The store is a mess. The employees lack basic customer service skills and are borderline rude,' highlighting a pattern of dissatisfaction.
Common complaints also include crowded aisles and disorganization, with Justin Geisen pointing out that 'the store is filled with boxes and stuff not put away,' making navigation frustrating. Despite these negatives, the pricing can be a draw, with some items cheaper than at Walmart or Dollar Tree. Yet, the frequency of negative experiences suggests that shoppers may have to manage their expectations.
What We Like
- Convenient location for quick trips
- Competitive pricing on some products
- Friendly employees in some cases
Room for Improvement
- Disorganized store layout
- Inconsistent customer service
- Cleanliness issues are prevalent
What Customers Are Saying
“'The store is a mess. The employees lack basic customer service skills and are borderline rude.'”
— holly taylor
“'The store is filled with boxes and stuff not put away can barely move in the back of the store...'”
— justin geisen
“'If I could give this place separate ratings boy I would...the only reason I'm even thinking of returning again is because of the cheap prices.'”
— vA v
What Shoppers Say
Based on analysis of 5 customer reviews
“The store is a mess.”
“Employees lack basic customer service skills.”
“It's really convenient in a pinch.”
“Some products are cheaper than at Walmart.”
Insider Tips
Visit when the store is less busy for better service.
Bring your own bags as they may not have baskets available.
What to Expect
- Expect a convenient shopping experience if you're in a hurry, as the store is stocked with essential items.
- You'll find a decent selection of products, although some items may be out of place due to the store's layout.
- Prices are generally lower than many other retailers, making it a solid option for budget shoppers.
Google Reviews
If I could give this place seperate ratings boy I would. 2 stars merely because of the convenience of it being not that far from where I live and some(not all) products are cheaper than what you'd get at dollar tree or Walmart Lady checking me out wa...
Store is filled with boxes and stuff not put away can barely move in the back of the store cause there is so much stuff they haven't put on the shelves wouldn't recommend coming here unless you have to and there's bugs in the store too and tons of tr...
It's really convenient in a pinch. Employees seem nice. Still a Dollar General.
Nothing 😒 No push carts. Only one @ employee using it to stock. What a sucking place. How am I to carry case of water and other things? Never hear again.🇱🇷
The store is a mess. The employees lack basic customer service skills and are borderline rude. Avoid this store if at all possible.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, try to enter during off-peak hours to avoid the crowd and the clutter.
Consider checking the store's inventory online beforehand to see if they have what you need, as some items may be out of stock.
There's usually parking available right in front of the store, making it easy to pop in and grab what you need.
Hours
- monday8:00 AM - 8:00 PM
- tuesday8:00 AM - 8:00 PM
- wednesday8:00 AM - 8:00 PM
- thursday8:00 AM - 8:00 PM
- friday8:00 AM - 8:00 PM
- saturday8:00 AM - 8:00 PM
- sunday8:00 AM - 8:00 PM
