Dollar General
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About Dollar General
Dollar General in Tyler, TX offers a wide range of everyday essentials, from groceries to household items, all at affordable prices. This store serves as a convenient stop for those looking to stock up on necessities without breaking the bank.
The atmosphere is friendly and welcoming, with a team of staff members dedicated to providing good service. Customers often mention the helpfulness of the staff, making it a pleasant shopping experience for everyone.
Located conveniently in Tyler, the store is easily accessible for both locals and visitors. With ample parking available, it's a hassle-free destination for quick shopping trips.
Editor's Review
Dollar General in Tyler, TX, is getting a mixed bag of reactions from customers. Some praise the friendly staff and convenient location, while others express frustration with inconsistent service. A common theme is the excellent support from various employees. As Heather noted, 'New manager turning this store around guys come check it out !!! Promise you won't be disappointed!!!' Many shoppers appreciate the efforts of the staff, especially Aaron and his team, who have kept the store well-stocked and efficient.
However, problems with customer service linger. Several reviewers highlight issues with specific cashiers who lack politeness or respect. Matthew Hamilton mentioned, 'The cashier's NEED to be more polite,' referring to an unhelpful experience with a female cashier. Dewayne Michael echoed similar sentiments, describing interactions with a manager who seemed uninterested and cold. These mixed reviews point to a potentially great shopping experience marred by inconsistent service.
What We Like
- Friendly and helpful staff, particularly Aaron and his team
- Well-stocked store with quick restocking times
- Convenient location in a bustling shopping plaza
Room for Improvement
- Inconsistent customer service experiences
- Some cashiers display rudeness or lack of politeness
What Customers Are Saying
“I love this store! The manager Aaron and his staff are very helpful and sweet.”
— Ebony Chavez
“Some of the cashier's are not... I had to ask another worker what she meant. Very Mean.”
— Matthew Hamilton
What to Expect
- Expect a friendly shopping environment with helpful staff ready to assist you.
- You'll find a solid selection of groceries, household products, and personal care items at reasonable prices.
- Value for money is a key feature here, as many items are priced at just a dollar or a few dollars more.
Google Reviews
New manager turning this store around guys come check it out !!! Promise you won't be disappointed!!! 😁😁
I have very good service there The workers are very nice I'm disabled. They are so very helpful. I've had one bad experience with the manager Robin I asked for help I was very ill needed to get some paper towels and bleach I ask her to help my grandd...
I love this store! The manager Aaron and his staff are very helpful and sweet. I will always spend my money where not only me but everyone in the store is treated with excellent customer service. The district manager guy for Tyler is also awesome and...
The store and prices are okay but some of the cashier's are not. The cashier's NEED to be more polite, More respectful using Sir or Mam or Madam. I asked for cash back one day and she said something Like I'm not going to give it to you. WHAT. She di...
I have been using this location for many years and I been pleased with the service. But recently there has been a African American female manager or assistant manager who I have no idea why she chooses to work in the service industry. She is cold an...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a few minutes to browse the aisles to familiarize yourself with their layout.
Try to go during off-peak hours, like mid-morning or early afternoon, for a quieter shopping experience.
There’s plenty of parking available, so you won't have to worry about finding a spot.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
