Dollar General
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About Dollar General
Dollar General in West Terre Haute, IN, is a convenient one-stop shop for a variety of everyday essentials. They offer a mix of groceries, health products, and household items at budget-friendly prices, making it a go-to for many residents in the area.
The atmosphere is typically casual and laid-back, with a focus on convenience. However, some shoppers have reported unsatisfactory experiences with customer service, which can affect the shopping experience.
Located conveniently within the community, Dollar General is easily accessible for locals. Ample parking is available, making it a practical choice for quick trips to pick up necessary items.
Editor's Review
Despite an overall rating of 4.1 out of 5 based on 241 reviews, Dollar General in West Terre Haute, IN reveals a complex mix of customer experiences. Many shoppers laud the store for its decent prices and appropriate stock levels. As Ann Marie Collier Taylor noted, "This store is 85% of the way stocked with everything that is listed on the shelves... I suggest giving the store a try." However, recurring complaints about customer service detract from its appeal. Several reviewers criticized the conduct of staff, with Chris Brownfield stating, "The black-haired lady that runs that place is rude and disrespectful." This sentiment is echoed in multiple reviews, indicating a troubling pattern of cashier interactions.
Accessibility issues have also surfaced, with Eva Dawson highlighting the lack of automatic doors, stating, "Having a cart relieves the pain some. Would love to be able to keep shopping here, but this makes it impossible for me." Such details indicate that while the store could serve a broad customer base, significant improvements are needed in service and accessibility.
What We Like
- Decently stocked with a good variety of products
- Affordable pricing on grocery items
- Helpful staff despite high stress levels
Room for Improvement
- Inconsistent customer service, with reports of rudeness
- Accessibility issues due to lack of automatic doors
What Customers Are Saying
“I suggest giving the store a try”
— Ann Marie Collier Taylor
“Rude and disrespectful”
— Chris Brownfield
“This makes it impossible for me”
— Eva Dawson
What to Expect
- Expect a straightforward shopping experience with a variety of essential items.
- The store is well-stocked with most items listed on the shelves, although some items may occasionally be out of stock.
- Prices are generally reasonable, making it a suitable option for budget-conscious shoppers.
Google Reviews
I have never been treated so badly by a cashier in my life. Today I went into the Dollar General and had coupons clipped on my Dollar General app where I tried to apply them when I checked out. They were coupons clearly marked at every product that I...
The black haired lady that runs that place is rude disrespectful and why she even has. A job there is beyond me.i l pw I'm not the. Only person that thinks that way .I'll never shop there again and I know my family and several others I know think...
This store is 85% of the way stocked with everything that is listed on the shelves the prices are decent the grocery side is okay but with the way things are today I understand why most of the shelves are bare most of the cashiers are helpful but I d...
No automatic doors making it impossible to to bring in a cart from the outside. I have to use a quad cane and it is very painful to be on my feet long. Having a cart relieves the pain some. Would love to be able to keep shopping here but this makes i...
I be manager loves to cuss out and ban people because she can’t control her temper. Almost like she’s going thru menopause but 10x worse by far the worst person I’ve been helped by at any store i don’t even understand how she’s a manager
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, familiarize yourself with the store layout to find what you need quickly.
Try to visit during off-peak hours to avoid long checkout lines and a crowded shopping environment.
Take advantage of nearby parking to make your trip more convenient.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM