Dollar General
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About Dollar General
Dollar General in Decatur, IL, is a convenient store that offers a variety of everyday essentials, including food, groceries, health products, and household items. Whether you're in need of snacks, cleaning supplies, or personal care items, you'll find a wide selection at affordable prices.
The atmosphere at Dollar General is friendly and welcoming, with employees who are often noted for being helpful and caring towards their customers. However, some shoppers have mentioned that the service can occasionally be slow, especially when cashiers are preoccupied.
Located in Decatur, the store is easily accessible for those in the area. There’s plenty of parking available, making it a hassle-free stop for quick shopping trips.
Editor's Review
Dollar General in Decatur, IL, often gets a mixed bag of reviews, which highlights both its strengths and weaknesses. Customers rave about the caring employees who go the extra mile, like when Paula Leffler described how a 'sweet young man' assisted her as she rushed to get milk for her grandbaby. It's this kind of service that stands out in a world where many retail experiences lack genuine human interaction.
But, let’s not gloss over the recurring complaints. Many reviewers noted issues with cleanliness and organization. One user bluntly stated that the store resembled 'a teenager's dirty room', while another was frustrated over inaccurate pricing and an unkempt exterior that left much to be desired. These factors can overshadow the positive experiences and make shopping here an exercise in patience.
Overall, while shoppers appreciate the helpful staff and affordability, the store has significant room for improvement in terms of cleanliness and operational efficiency. If you can handle a bit of chaos, you might find what you need at a good price.
What We Like
- Caring and helpful employees
- Affordable prices on everyday items
- Convenient location for quick shopping
Room for Improvement
- Store cleanliness is often below expectations
- Inconsistent customer service during busy times
What Customers Are Saying
“'Caring employees that take care of their community!!!'”
— Paula Leffler
“'You have to watch prices; they do not match what they say.'”
— Richard Howe
“'Everything just tossed together. Absolute disgrace of a business.'”
— Thatcher Rodmaker
What to Expect
- Expect a friendly shopping experience with staff willing to assist you.
- You'll find a diverse product selection, catering to a range of everyday needs.
- Prices are generally very affordable, providing good value for budget-conscious shoppers.
Google Reviews
2/29 Caring employees that take care of their community!!! Unknowing to me I was walking in right as they were locking the door. Sweet young man asked me if I knew what I needed, Milk for my Grandbaby, and he said go in, it is fine. I get to the regi...
The cashier is always in the office behind the register chatting with friends or colleagues but it’s inconvenient when you only have a few minutes to spare and have to get in and out!
Sign says they open atv8AM. I was there along with 4 other cars from 8:20 one lady knocked on the door I called there was no answer. 1/21/2016
You have ro watch prices they do not match what they say. Exterior of the store was filthy
Terrible. Stinks inside. Lazy/Rude workers. The shelves and isles look like a teenagers dirty room. Everything just tossed together. Outside the building is nothing but trash everywhere. I walked in and walked black out without purchasing anything. A...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep in mind that the store can get busy, so patience is key.
Try to go during off-peak hours to avoid long waits at the checkout.
There's ample parking available, so you shouldn't have trouble finding a spot nearby.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM