Dollar General
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About Dollar General
Dollar General in Decatur, IL, is your go-to neighborhood general store that focuses on providing hassle-free and affordable shopping. They offer a wide range of products, from groceries and household items to health and beauty supplies, making it easy to find what you need.
While the store has received mixed reviews, many customers appreciate the friendly staff, especially the manager Rebecca and employee Amanda, who are known for their helpfulness. The atmosphere can vary, with some noting cleanliness and a pleasant shopping experience, while others have expressed concerns about organization.
Conveniently located in Decatur, this Dollar General is part of a larger chain with more than 18,000 stores across 46 states. Its accessibility and varied product selection make it a practical stop for both everyday needs and last-minute purchases.
Editor's Review
The Dollar General in Decatur, IL, presents a lively microcosm of the retail experience, shaped by both its loyal customers and vocal critics. With a rating of 3.6 out of 5, this store embodies the duality of convenience and quality in a local shopping destination. Some shoppers rave about the friendly staff and the cleanliness of the store, as noted by Deirdre Childs, who remarked, 'This is the cleanest Dollar General in Decatur IL.' Such praises highlight a commitment to customer service and maintaining a pleasant shopping environment, which seems to resonate with many patrons.
However, not all feedback is sunny. Lilee Vighi expressed her disappointment, stating that she would have given a zero-star rating if it were possible, citing a messy store and a chaotic atmosphere with staff distractions. This kind of sentiment indicates that while some customers have had positive experiences, others have faced significant frustrations, particularly regarding store organization and service consistency. It’s a mixed bag; while some find joy in a casual shopping trip, others leave feeling dissatisfied.
Ultimately, this Dollar General stands out for its affordable prices and convenient location amidst Decatur's retail offerings. Regular visitors appreciate its role in providing essential goods at low costs, which remains a critical function for many in the community. Yet, challenges with staffing and store upkeep could benefit from attention.
What We Like
- Friendly and helpful staff
- Clean and well-organized store
- Everyday low prices on a wide range of products
Room for Improvement
- Inconsistent store organization and cleanliness
- Issues with store hours not matching online listings
What Customers Are Saying
“This is the cleanest Dollar General in Decatur IL. It also has the nicest most patient staff. It is my favorite Dollar General ever!”
— Deirdre Childs
“Would have give a zero star if I could have. This store is such a mess compared to what it used to look like.”
— Lilee Vighi
What to Expect
- Expect a mix of customer experiences, with some praising the staff's friendliness and others mentioning the store's organization.
- You'll find a variety of products at everyday low prices, which is a hallmark of Dollar General stores.
- Value is a key focus here, making it a great option for budget-conscious shoppers.
Business Highlights
- ✓More than 18,000 convenient stores in 46 states
- ✓Everyday low prices on a wide range of products
- ✓Committed to serving communities through literacy and education
Google Reviews
Would have give a zero star if I could have. This store is such a mess compared to what it used to look like. Went from a 5 star to a zero. Manager had her kid in the store crying g and acting out. It's a job do it... they didn't have what I needed ...
My experience of this place is vast. The manager Rebecca is one of the friendliest people there. Amanda is very helpful and knowledgeable. Great place to spend a couple hours.
This is the cleanest Dollar General in Decatur IL. It also has the nicest most patient staff. It is my favorite Dollar General ever!
You may want to change your closing time on Google. It says you are open till 10 but the doors are locked at 855.
One of the nicest Dollar General stores. Even being remodeled from a video store. The cashier was polite
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you’re a first-time visitor, look for the store layout signs to help you find what you need more easily.
Consider visiting during weekdays when it’s typically less crowded for a more relaxed shopping experience.
There’s usually parking available nearby, making it easy to pop in and grab what you need quickly.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM