Dollar General
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About Dollar General
Dollar General in Decatur, IL, offers a variety of products, including groceries, health items, and household essentials at budget-friendly prices. As a convenience store, it's a go-to spot for quick shopping trips, making it easy to grab what you need without breaking the bank.
While Dollar General provides a wide selection of items, some customers have reported issues with the cleanliness of the store and the behavior of staff. It seems that the shopping experience can vary, with some shoppers feeling unwelcome or dissatisfied with the service.
Located in a convenient area of Decatur, this Dollar General is easily accessible for locals. Parking is generally available, making it a simple stop for those looking to stock up on everyday items.
Editor's Review
Walking into Dollar General in Decatur, IL, you might be greeted by that familiar scent of cleaning products mixed with a hint of snack aisle treats. This store offers a unique shopping experience that many appreciate for its smaller size, making it feel less daunting than those sprawling big-box retailers. However, the mixed reviews tell a story of both triumphs and tribulations.
Customers rave about the helpfulness of the staff. One happy shopper, Shelly Gentry, shared, 'The manager was very helpful when I asked where several things were.' The store does carry a range of items comparable to larger chains, often at competitive prices. Kurt Atkinson noted, 'I shop at Dollar General because it's a smaller store but has a lot of items of the big stores.' This balance of accessibility and variety stands out in the community. Yet, it's impossible to ignore the darker side reflected in the reviews. Several customers expressed discontent, highlighting issues like cleanliness and staff interactions.
Rick Miner lamented the treatment he received, stating, 'The staff there are so discriminatory against shoppers.' Such complaints paint a picture of inconsistency in customer service that could deter potential visitors. Overall, there's a solid base of loyal customers who appreciate what Dollar General offers, but also a significant number who have felt less than welcome.
What We Like
- Helpful staff who assist with finding items
- Good variety of products at competitive prices
- Smaller store layout makes for quicker shopping
Room for Improvement
- Inconsistent customer service experiences
- Store cleanliness issues noted by multiple reviewers
What Customers Are Saying
“'The manager was very helpful when I asked where several things were.'”
— Shelly Gentry
“'The staff there are so discriminatory against shoppers.'”
— Rick Miner
“'I particularly like the manager Stephanie at the store.'”
— Kurt Atkinson
What Shoppers Say
Based on analysis of 5 customer reviews
“The manager was very helpful when I asked”
“Store is dirty, managers are incompetent”
“They don't pick up the phone”
“Non-disabled patrons habitually park in handicap”
“Prices are good selections good”
Insider Tips
Visit when it's less crowded for a better experience
Be cautious about parking availability near the store
What to Expect
- Expect a mixed shopping experience based on customer reviews, with some praising the value while others cite service issues.
- You'll find a decent selection of groceries and household items, though the store's cleanliness has been called into question.
- Prices are typically low, making it a budget-friendly option for everyday purchases.
Google Reviews
The staff there are so discriminatory against shoppers and they treat everyone as if they're up to no good....bad experience recommend not shopping at this one find another one elsewhere!
Store is dirty, managers are incompetent and talk to other employees like they are garbage. Will not come here anymore or recommend anybody. If I was able to give less than a star I would horrible store.
They don't pick up the phone
I had a great experience at my dg. The manager was very helpful when I asked where several things were. The cashier was very nice and informed me of the sales that was going on and showed me where they were, which I ended getting quit abit. She thank...
I shop at Dollar General because it's a smaller store but has a lot of items of the big stores sometimes it's a little tight in the Isles depending on how many people are shopping prices are good selections good and I particularly like the manager St...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep in mind that service may vary, so be prepared for different experiences.
Try to go during off-peak hours to avoid crowds and potentially long waits at checkout.
There are usually parking spots available, but if the lot seems full, consider checking nearby shops for additional parking.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM