Dollar General
Open Now
About Dollar General
Dollar General in Springfield, IL offers a wide range of everyday essentials, from groceries and snacks to household items. As a convenience store, it aims to provide affordable products that cater to the needs of the local community.
The atmosphere at this Dollar General can be hit or miss, as some customers have noted issues with cleanliness and stock levels. However, it's generally a friendly place where you're likely to find helpful staff, though sometimes the store can feel a bit chaotic with cluttered aisles.
Located conveniently within the Springfield area, this store is easily accessible for residents looking for quick shopping options. You'll find ample parking space, making it convenient to pop in for last-minute items.
Editor's Review
Stepping into the Dollar General in Springfield, IL, can feel like a mixed bag. On one hand, you have the convenience of a quick trip to grab essentials without having to drive far. Many locals appreciate its proximity. As Alexa Blubaugh noted, 'I love the convenience of having one literally right down the road from me.' However, the excitement of a simple errand often clashes with some pretty glaring issues.
Repeatedly, customers have expressed frustration over the state of the store. Several reviews mention empty shelves, cluttered aisles, and a lack of staff. For instance, John Parker remarked, 'Shelves look empty like a hurricane is on its way,' while Richard Oconnell pointed out a frustrating encounter where he was turned away just before closing. These recurring themes paint a picture of a store that sometimes struggles to meet customer expectations.
It’s clear that while many appreciate the accessibility and potential of the Dollar General, consistent organization and stocking issues seem to hold it back. Yet, those who frequent this location hope for improvement, as customer service has received its share of praise when the store is properly staffed. Overall, it's best approached as a handy stop for quick purchases, but with some patience.
What We Like
- Convenient location for quick errands
- Friendly and helpful staff when available
- Affordable prices on everyday items
Room for Improvement
- Shelves are often empty or poorly stocked
- Store can be cluttered and disorganized
- Limited staffing leading to longer wait times
What Customers Are Saying
“I love the convenience of having one literally right down the road from me.”
— Alexa Blubaugh
“Shelves look empty like a hurricane is on its way.”
— John Parker
“Nothing on the shelves. Crap all over the floor.”
— Amy Richardson
What to Expect
- Expect a mix of products, though stock may vary, and shelves can sometimes be less than full.
- You might find some aisles cluttered, but the staff generally work hard to assist customers.
- Prices are typically low, making it a budget-friendly shopping option for everyday needs.
Google Reviews
Just showed up 15 mins until closing at 8:45pm to find an employee standing at the door telling me that they were closed. I told her that they wasn't suppose to close until 9pm and that I only needed cat food and she would not let me in,but she proce...
This DG never has anything on the shelves. Shelves look empty like a hurricane is on its way. Boxes and garbage always blocking all the aisles. Stuff all over the floor.
I'm not sure I've ever been to a worse dollar general. Typically the service is good and the people are nice. They just do not have enough help and only 1 register that works. I will do my best to never return. Dollar general does not deserve busines...
I love the convenience of having one literally right down the road from me and across from my boyfriend's dad's shop, they usually have everything I need. I understand that they are new but they have already run out of quite a few things that I was l...
Nothing on the shelves. Crap all over the floor. One poor guy working. The pretzels I bought were 7 months out of date and I could smell the stale as soon as I open the bag. Unacceptable.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first visit, be prepared for a bit of disorganization; it may help to have a specific list in mind.
Try to visit earlier in the day to avoid the rush and potential empty shelves later on.
Look for nearby parking spots to make your visit easier, especially during busy times.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
