Dollar General
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About Dollar General
Dollar General in Springfield, IL is a convenient stop for a variety of everyday essentials. They offer a range of products including groceries, household items, and personal care products, all at budget-friendly prices.
The atmosphere in this Dollar General is typically casual and straightforward. While some customers have experienced unfriendly service, others have found helpful staff and a well-stocked store that makes shopping easy.
Located in Springfield, this Dollar General is easily accessible for locals and visitors alike. It's situated in a convenient area with ample parking, making it a quick stop for those on the go.
Editor's Review
Visiting Dollar General in Springfield, IL can be a mixed bag. On one hand, many shoppers appreciate the wide selection and affordability that this store offers. As David R. mentioned, "This store was well stocked and easy to find my needs," highlighting a pleasant shopping experience that many customers crave. However, there seems to be a cloud hanging over customer service and reliability.
Unfortunately, recurring complaints often center around the staff interactions. Shauna J. expressed frustration, stating, "The cashier was very rude!" Complaints about rude service crop up more than once, and they can't be overlooked. Additionally, T. Markley pointed out a significant concern: "Never open their stated hours." Regular hours can make or break a shopping experience, and failing to stick to them certainly leaves customers frustrated.
It's this juxtaposition between product availability and customer service that makes Dollar General a point of contention. While some have great experiences, others walk away feeling ignored or disrespected. Still, many customers seem willing to give this location another chance, hoping for an improved experience next time.
What We Like
- Wide selection of products
- Affordable prices
- Well-stocked store
Room for Improvement
- Customer service issues
- Inconsistent operating hours
What Customers Are Saying
“The cashier was very rude!”
— Shauna Johnson
“This store and it was well stocked and easy to find my needs.”
— David Reininger
“Never open their stated hours.”
— T Markley
What to Expect
- Expect a straightforward shopping experience with a decent selection of everyday products.
- The store usually has a variety of items, but be prepared for occasional mispricing or stock issues.
- You'll find that prices are generally low, making it a good option for those looking to save money.
Google Reviews
The cashier was very rude! I should've got her name....she asked if I wanted my items in a bag, and I said "yes please". She then practically threw my reciept at me and walked off. Left items unbagged, and toilet paper on bagger. If you're going to w...
First vist at this location. This store and it was well stocked and easy to find my needs. The employee was outgoing and had a pleasant shopping experience; will definitely return!
Bought a lighter on rack priced $1.50. Was charged $1.75. I mentioned it and no response. I'm not going to waste my time for a quarter but things are mispriced often.
Never open their stated hours. I have stopped at 4:45 to see a sign closed at 4. The last 2 days sign closed at 7. Tired of wasting my time to go there for it to be closed. Too bad, nice store and friendly service when they do bother to be open.
Was sexually harassed by cashier
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout to find what you need quickly.
Try to visit during non-peak hours, like mid-morning or mid-afternoon, to avoid crowds.
Look for nearby parking options to make your trip easier, especially if you're bringing a lot of items back to your vehicle.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM